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Shane Salisbury

@shanesalisbury

Senior Full-Stack AI Engineer at TicketAttendant who shipped LLM-powered ticket search and recommendations.

At TicketAttendant, I designed and built customer-facing ticketing workflows and Node.js services for inventory, orders, and pricing. I also shipped LLM-powered search and recommendations by building embedding pipelines and connecting vector storage to product search.

I developed Python and FastAPI microservices for AI orchestration, embeddings, and evaluation, and built RAG pipelines for internal documentation and catalog data. Earlier, I built banking features at Northstar Digital Labs and e-commerce storefronts at BluePeak Software.

Experience

Work history, roles, and key accomplishments

Senior Full-Stack AI Engineer

TicketAttendant

Sep 2023 - Aug 2026 (2 years 11 months)

Designed and built customer-facing ticketing workflows in React and TypeScript, and implemented Node.js backend services with PostgreSQL and Redis. Improved latency through caching and indexing, and shipped LLM-powered search and RAG pipelines.

React TypeScript NodeJS PostgreSQL Redis Python fastAPI Docker Kubernetes GitHub Actions AWS LLM RAG Embeddings Vector Search Prompt Engineering

Full-Stack Software Engineer

Northstar Digital Labs

Apr 2021 - Aug 2023 (2 years 4 months)

Built customer-facing banking features in React and TypeScript, designed REST APIs and PostgreSQL schemas, and developed Node.js asynchronous workers. Improved API performance and prototyped AI-assisted features.

React TypeScript REST APIs PostgreSQL NodeJS Docker Kubernetes AWS LLM Prompt Engineering

Software Engineer

BluePeak Software

Aug 2020 - Mar 2021 (7 months)

Built customer-facing e-commerce storefronts in React and TypeScript, developed REST APIs and backend services in Go and Node.js, and integrated third-party shipping and payment services.

React TypeScript Go NodeJS REST APIs SQL Docker CI CD

Software Engineering Intern

Webpuppies Digital

Feb 2018 - Jul 2020 (2 years 5 months)

Built e-commerce websites using HTML, CSS, JavaScript, and Bootstrap, developed PHP/MySQL backend functionality, and customized WordPress implementations.

HTML CSS JavaScript Bootstrap PHP MySQL WordPress