Shalu M
@shalum
Healthcare operations officer at TideWater HealthCareSolutions, supporting patient coordination, billing, and daily service delivery.
IndiaWhat I'm looking for
At TideWater HealthCareSolutions, I manage healthcare operations activities, coordinate daily workflows, and support customer relations and billing processes.
At MuthootHospital PvtLtd, I transcribed USG and CT scan reports and supported reception, patient registration, appointments, and billing. I also maintained patient information using HIS and EMR systems.
Earlier, I prepared ultrasound and radiology reports at Microlab LaboratoriesPvtLtd and supported customer relations, administrative coordination, and reporting at HedgeEquitiesLtd. I'm seeking a role in healthcare management, customer relations, or billing operations where I can contribute my experience with patient coordination, medical documentation, and HIS/EMR systems.
Experience
Work history, roles, and key accomplishments
Operations Officer
TideWater HealthCare Solutions
Jan 2025 - Present (1 year 9 months)
Manage healthcare operations activities, ensuring smooth coordination of daily processes and service delivery. Support customer relations and coordinate operational workflows with accurate documentation.
Medical Transcriptionist (USG & CT) And Reception, Billing
Muthoot Hospital Pvt Ltd
Performed accurate medical transcription of USG and CT scan reports with proper medical terminology and documentation standards. Supported reception and billing operations, including patient registration and appointment coordination.
IT Coordinator
Infozap Solution
Managed website updates and supported digital content maintenance activities. Coordinated with clients for requirements and service-related communication.
Medical Transcriptionist (Ultrasound)
Microlab Laboratories Pvt Ltd
Prepared ultrasound and radiology reports through accurate medical transcription processes. Maintained quality standards in report documentation and data entry.
Executive Customer Relation
Hedge Equities Ltd
Managed customer relationship activities and handled direct customer interactions. Supported HR system management and administrative coordination.
Project Coordinator And Customer Relation
INI Technologies
Coordinated project-related activities and customer communication processes. Managed client interactions through calls and conference coordination.
Education
Degrees, certifications, and relevant coursework
Sikkim Manipal University
Master of Computer Applications, Computer Applications
Grade: 70%
Master of Computer Applications (MCA) degree with 70% marks.
Mahatma Gandhi University
Bachelor of Computer Applications, Computer Applications
Grade: 60%
Bachelor of Computer Applications (BCA) degree with 60% marks.
N.S.S. College
Higher Secondary Certificate, General Studies
Grade: 68%
Higher Secondary Education (HSC) with 68% marks.
St. Pauls School
Secondary School Leaving Certificate, General Studies
Grade: 78%
Secondary School Leaving Certificate (SSLC) with 78% marks.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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