Open to opportunities

Sebastian Rathod

@sebastianrathod

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Experienced business development professional in healthcare and operations.

India

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What I'm looking for

I am seeking a role that challenges my skills in business development and operations, ideally within a dynamic healthcare environment that values innovation and growth.

With over 10 years of experience in the healthcare industry, I have honed my skills in business development and operations management. My journey began as a Medical Transcriptionist and has evolved into leadership roles, including my current position as Head of Operations at Shivam Infonet, Pvt. Ltd. Here, I oversee the Medical Transcription Department while actively engaging in business development initiatives.

My tenure at North York General Hospital in Canada allowed me to gain invaluable insights into the healthcare sector, where I contributed to projects in the Medical Imaging Department. I have successfully trained teams on industry standards and guidelines, ensuring high-quality service delivery. My entrepreneurial spirit led me to establish SpectraTech Solutions, where I manage a growing team and process thousands of lines daily, demonstrating my capability to drive business growth and maintain operational excellence.

Experience

Work history, roles, and key accomplishments

Current

Owner

Current

SpectraTech Solutions

Nov 2008 - Present (16 years 6 months)

Founded a medical transcription business, managing a team of 20 employees and processing approximately 6000 lines per day, focusing on growth and operational efficiency.

Team Management Medical Transcription Business Development Process Improvement Quality Assurance Financial Management Marketing Leadership

Current

Warehouse Supervisor

Current

Magson Retail and Distribution

Oct 2023 - Present (1 year 7 months)

Currently supervising warehouse operations, ensuring efficient inventory management and logistics processes.

Inventory Management Logistics Team Leadership Process Optimization Communication Problem Solving Time Management Quality Control Reporting

Current

Head of Operations

Current

Shivam Infonet, Pvt, Ltd

Feb 2008 - Present (17 years 3 months)

Responsible for overseeing the ITES division, including Medical Transcription and Software Development. Engaged in international business development and managing daily operations to ensure workflow efficiency.

Business Development Medical Transcription Software Development Team Management Workflow Optimization Quality Assurance Training Public Relations Project Management

Administrative Assistant

Terre Haute Regional Hospital

Jul 2006 - Aug 2006 (1 month)

Provided administrative support to the Emergency Department, coordinating communications and managing critical patient information.

Administrative Support Communication Data Management Report Preparation Coordination Time Management Problem Solving Team Collaboration Presentation Skills Customer Service

Medical Transcriptionist/Quality Analyst

Heartland Bangalore

Nov 2001 - Jan 2002 (2 months)

Transcribed and edited medical reports, ensuring quality and accuracy in documentation.

Medical Transcription Editing Time Management Communication Team Collaboration Problem Solving Workflow Management

Senior Transcription Manager

North York General Hospital

Nov 2007 - Feb 2008 (3 months)

Managed transcription services, liaising with physicians and overseeing workflow processes within the Medical Imaging Department.

Medical Transcription Workflow Management Quality Control Team Coordination Database Management Communication Project Management Training Compliance

Client Operations Manager

Healthtec Network Pvt., Ltd.

Jun 2004 - Aug 2006 (2 years 2 months)

Managed client operations, focusing on business development and workflow analysis to enhance service delivery in the medical transcription sector.

Client Management Business Development Team Leadership Quality Assurance Communication Reporting Training Process Improvement Strategic Planning

Account Manager

Healthtec Medical Solutions, USA

Oct 2002 - Apr 2004 (1 year 6 months)

Oversaw daily production processes and maintained quality standards for medical transcription services, ensuring client satisfaction.

Account Management Quality Control Medical Transcription Performance Analysis Communication Problem Solving Training Time Management

Final Level QA / Supervisor

Business Network 2001, USA

Feb 2002 - Oct 2002 (8 months)

Responsible for editing medical reports and supervising quality assurance processes for transcription services.

Quality Assurance Medical Transcription Editing Client Communication Performance Management Problem Solving Time Management Training Reporting

Medical Transcriptionist

Avinash Information Technologies

Aug 1999 - Aug 2001 (2 years)

Performed transcription of medical reports, meeting productivity targets and maintaining quality standards.

Medical Transcription Productivity Quality Control Time Management Communication Team Collaboration Problem Solving Workflow Management

Education

Degrees, certifications, and relevant coursework

British Council

IELTS Certification, English Language

2003 - 2003

Grade: 7.5

Achieved a score of 7.5 in the IELTS English Language Testing System, demonstrating proficiency in English communication skills.

Gujarat University

Bachelor of Commerce, Commerce

1996 - 1999

Grade: Pass

Completed a Bachelor of Commerce degree with a focus on Advanced Accounting principles, which provided a strong foundation in financial management and business operations.