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Tisa Patel

@tisapatel

Hospital billing and operations at Empire Hospital, overseeing patient workflows, claims, and revenue cycle operations.

At Empire Hospital, I direct daily billing operations, admission-discharge workflows, and revenue cycle management. I oversee insurance pre-authorizations, claim settlements, and TPA coordination.

I previously managed patient billing at Motherhood Hospital, where I coordinated insurance claims and assisted with financial audits and reports. At Kims Hospital, I facilitated front-desk operations and managed EHRs.

At Neuberg Supratech, I supported diagnostic services through patient inquiry handling, data entry, file maintenance, and inventory tracking. I’m currently pursuing a Bachelor of Arts through an external program.

Experience

Work history, roles, and key accomplishments

Current

Assistant Manager – Billing & Operations

Current

Empire Hospital

Mar 2026 - Present (7 months)

Direct daily hospital billing operations, inpatient/outpatient admission-discharge workflows, and revenue cycle management. Oversee insurance pre-authorizations, claim settlements, and TPA coordination to resolve complex billing disputes.

Hospital Operations Revenue Cycle Management Medical Billing Insurance Claims TPA Coordination Front Office Patient Flow Management SOP Development Audit Tracking

Billing Executive

Motherhood Hospital

Managed complete patient billing operations, ensuring data integrity and strict compliance with medical standards. Coordinated with insurance providers for claim processing and resolving payment disputes efficiently.

Medical Billing Insurance Claims Payment Disputes Financial Auditing Report Preparation Compliance

Receptionist

Neuberg Supratech

Provided administrative support for diagnostic services and handled high volumes of patient inquiries. Managed daily data entry tasks, file maintenance, and hospital inventory tracking.

Administrative Support Data Entry File Maintenance inventory tracking Patient Communication

Receptionist

Kims Hospital

Facilitated front-desk operations, ensuring professional communication and efficient patient check-ins. Worked closely with medical staff to manage department schedules and minimize patient wait times.

Front Desk Operations Patient Check In Scheduling Electronic Health Records (EHR)Patient Data Security