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Shalom Quadri

@shalomquadri

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I optimize e-commerce operations, inventory flow, and fulfillment from warehouse to customer.

Nigeria

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What I'm looking for

I'm looking for an operations-focused role where I can improve e-commerce fulfillment, inventory control, supply chain workflows, and customer experience through clear SOPs, KPI reporting, and efficient digital work systems.

I've overseen e-commerce, retail, and warehouse operations at Gift & Surprise Company and an FMCG Warehouse, improving product flow from storage to customers, fulfillment accuracy, inventory accountability, and on-time delivery. I use KPI tracking, SOPs, reorder triggers, and coordinated workflows to reduce waste and keep operations moving.

I've also supported sales operations, CRM reporting, executive scheduling, and customer relationships across remote and hybrid teams. My process improvements have increased team efficiency by 40%, reduced operational turnaround time by 30%, and improved documentation efficiency by 25%.

Experience

Work history, roles, and key accomplishments

Current

Branch Manager (E-commerce & Retail Operations)

Current

Gift & Surprise Company

Jan 2026 - Present (8 months)

Oversaw daily e-commerce and retail operations, ensuring accurate and on-time order fulfillment. Supervised staff, monitored inventory, and tracked KPIs to improve efficiency and customer satisfaction.

E Commerce Operations Inventory Management Order Fulfilment Staff Supervision KPI Tracking Social Media Management Google Workspace