Open to opportunities

Augusta Orji

@augustaorji

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Operations manager with 5+ years improving inventory accuracy, efficiency, and customer experience.

Nigeria

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What I'm looking for

I seek roles where I can optimize warehouse and inventory operations, lead teams, improve processes, and contribute measurable efficiency gains in a collaborative environment.

I am an operations management professional with over five years' experience in inventory and warehouse management, customer service, and administration. I have led teams to improve adherence to policies, increased inventory accuracy by 33%, and boosted on-time delivery by 32% through process improvements and diligent procurement.

I excel at documentation, report preparation, and cross-functional coordination, having enhanced operational efficiency by 62% through accurate record keeping and optimized encashment processes. I hold an MBA (Cybersecurity) from Nexford University and a B.Tech in Biomedical Technology, and I pursue continuous skills development in data analysis, project management, and HSE.

Experience

Work history, roles, and key accomplishments

Current

Warehouse Manager

Current

PCM Engineers Limited

Jun 2021 - Present (4 years 4 months)

Managed warehouse and inventory operations, procuring materials that increased on-time project delivery by 32% and improving inventory accuracy by 33% while documenting activities to boost efficiency by 62%.

Inventory Management Procurement Warehouse operations Team Leadership MS Office Report Writing Data Entry

Encashment and Operations Executive

Baswaco Bureau De Change

Dec 2020 - Apr 2021 (4 months)

Optimised encashment and operational processes, maintained comprehensive transaction records and produced 100+ daily/monthly reports for CBN and BCON compliance.

Encashment Management Record keeping Compliance Reporting Client Relations

Technical Recruiter

Cardinal Hire

Mar 2019 - Nov 2019 (8 months)

Conducted candidate outreach and assessment, managed 30+ email campaigns and organized candidate data to improve screening efficiency and reduce senior hiring workload by 56%.

Technical Recruiting Candidate Assessments Email Campaigns Spreadsheet Management Screening Relationship Building

Customer Service Representative

fricholidays Travels Limited

Apr 2019 - Jul 2019 (3 months)

Handled reservations and visa support, created 20+ travel packages, processed client information, and resolved complaints to increase client satisfaction by 77%.

Customer Service Reserving Visa Support CRM Email Support