Shalini User

Managed end-to-end UK/EU trademark and registered design filings, including client portfolio updates and strategic IP protection advice. Drafted submissions to address UKIPO/EUIPO refusals, conducted clearance searches with risk assessments, and supported enforcement through cease-and-desist and settlement documentation.

Conducted detailed surveys and gathered visitor feedback for events associated with the Bishop Auckland Festival in coordination with Durham City Council. Supported data collection and insights gathering for the Bishop Food Festival to assess public sentiment toward council-organized festivals.

Conducted customer satisfaction surveys at Tesco to collect insights on customer assistance and product knowledge related to health and beauty items. Also oversaw surveys for McDonald's to analyze feedback on the Stormzy meal and support understanding of purchasing patterns.

Conducted visitor experience surveys for Tyne & Wear Archives Museums to support Arts Council funding-related data collection. Analyzed and reported data trends, worked on smokers-related insights with Fresh UK, and completed in-depth interviews on alcohol consumption patterns for health-related initiatives.

Provided pro bono estate administration case support, including drafting Wills, managing Probate processes, and setting up Powers of Attorney. Performed case management by recording and organizing case details for easy access and review with supervisor guidance on complex matters.

Supported corporate and commercial legal matters by assisting with contract preparation and corporate documentation while maintaining compliance with firm standards. Helped prepare documentation for commercial leases, transfers, and property rights, and conducted legal research for corporate governance matters.

Drafted property contracts for buyers and coordinated with land registries to support legal compliance. Organized dispute-case document bundles, drafted wills and legal motions, attended trial court proceedings, and handled evidence collection and client communications in personal injury matters.

Attended client meetings and took detailed notes to ensure discussions and decisions were documented for case continuity. Drafted family law documents including divorce petitions and custody agreements.

Assisted partners with residential conveyancing by drafting contracts for buyers and sellers and completing search form applications to support property transactions. Supported personal injury litigation by assessing case specifics and preparing comprehensive case bundles, alongside estate administration work including drafting wills.

Led an advocacy initiative to improve sanitary conditions in schools for minorities by organizing events with a guest speaker from the Ministry of Women. Coordinated efforts with high-level organizations to promote health and hygiene improvements in schools.

Created graphic content and articles on social issues for the Asian community, including informational posts during Covid. Wrote content focused on keeping audiences updated on injustice-related issues.