At Tata Consultancy Services (TCS), I processed Money Out and transfer-out cases for UK pensions, checking supporting documents and case requirements before submission. I performed AML and KYC checks, verifying signatures, policy information, transfer amounts, and receiving-account details.
I coordinated with receiving providers by chat and email to resolve case discrepancies, handled complaints under service-level agreements, and authorized colleagues’ cases after checking their accuracy and completeness. Previously, as a Process Executive at Cognizant, Pune, I supported process operations, records management, and routine documentation.
