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Shakil Khan

@shakilkhan2

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Sales Coordinator at Burhan Technology Co. who streamlined renewals and generated 9,000 KWD in upsell revenue.

Kuwait

Message

At Burhan Technology Co., I coordinate sales and renewals for IT solutions. I implemented structured renewal tracking that achieved an 85% retention rate and reduced processing time by 30% through CRM workflows.

I also negotiated vendor contracts that improved profit margins by 5% and generated 9,000 KWD in upsell revenue through account management. Working with the engineering team, I created technical diagrams and helped reduce proposal turnaround by 25%.

Experience

Work history, roles, and key accomplishments

Current

Sales Coordinator

Current

Burhan Technology Co.

Apr 2024 - Present (2 years 5 months)

Achieved 85% retention rate by implementing structured renewal tracking system and reduced renewal processing time by 30% through CRM workflows. Improved profit margins by 5% through strategic vendor contracts and generated 9,000 KWD in upsell revenue.

Zoho CRM CRM Automation Renewal Tracking vendor negotiation Cost Optimization Sales Collaboration Customer Relationship Management RFQ Optimization Diagrams Proposal Turnaround Feedback Systems

Renewals Specialist

Burhan Technology Co.

Aug 2023 - Apr 2024 (8 months)

Promoted to Sales Coordinator in April 2024 in recognition of performance in the Renewals Specialist role.

Education

Degrees, certifications, and relevant coursework

Arab Open University

Bachelor of Technology, Computer Programming

2020 -

Pursuing a Bachelor of Technology in Computer Programming on a part-time basis alongside full-time employment, with anticipated graduation in January 2028.