SM
Open to opportunities

Shakeem McGibbon

@shakeemmcgibbon

Creative digital marketer with expertise in social media management.

Canada

What I'm looking for

I am looking for a dynamic work environment that fosters creativity and growth.

I am a passionate digital marketer with a strong foundation in social media management, content creation, and SEO. My journey began at Concordia University, where I earned a Marketing & Social Media Certificate, equipping me with the skills necessary to thrive in the fast-paced digital landscape. I have a keen understanding of analytics, which allows me to optimize campaigns effectively and drive engagement.

Throughout my professional experience, I have held roles that honed my abilities in client interaction and creative direction. As a Client Advisor at RBC, I became the first point of contact for clients, providing them with tailored advice and support. My role as a Bilingual Assistant Underwriter at AIG further developed my organizational skills and attention to detail, ensuring that all documents were accurately processed and communicated.

Most recently, I served as a Product Expert and Creative Director at Off The Hook, where I was responsible for crafting exceptional client experiences and telling compelling brand stories. I thrive in collaborative environments and am eager to bring my creativity and strategic thinking to a dynamic team.

Experience

Work history, roles, and key accomplishments

RB
Current

Client Advisor

RBC

Aug 2023 - Present (1 year 10 months)

Served as the first point of contact for clients inquiring about bank products, providing advice and resolving issues. Developed skills in customer service and digital tools.

OH

Product Expert & Creative Direction

Off The Hook

Sep 2022 - Oct 2023 (1 year 1 month)

Acted as the face of the business, creating engaging client experiences and communicating brand stories. Involved in styling, social media management, and model recruitment.

AI

Bilingual Assistant Underwriter

AIG

Jul 2023 - Jul 2023 (0 months)

Managed the receipt and translation of documents and policies, ensuring accurate submission to internal and external departments. Enhanced skills in documentation and bilingual communication.

Education

Degrees, certifications, and relevant coursework

Concordia University logoCU

Concordia University

Certificate, Marketing & Social Media

2024 -

Dawson College logoDC

Dawson College

DEC, Arts, Literature & Communications

2014 - 2018

Tech stack

Software and tools used professionally

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Shakeem McGibbon - Client Advisor - RBC | Himalayas