Shakeem McGibbon
@shakeemmcgibbon
Creative digital marketer with expertise in social media management.
What I'm looking for
I am a passionate digital marketer with a strong foundation in social media management, content creation, and SEO. My journey began at Concordia University, where I earned a Marketing & Social Media Certificate, equipping me with the skills necessary to thrive in the fast-paced digital landscape. I have a keen understanding of analytics, which allows me to optimize campaigns effectively and drive engagement.
Throughout my professional experience, I have held roles that honed my abilities in client interaction and creative direction. As a Client Advisor at RBC, I became the first point of contact for clients, providing them with tailored advice and support. My role as a Bilingual Assistant Underwriter at AIG further developed my organizational skills and attention to detail, ensuring that all documents were accurately processed and communicated.
Most recently, I served as a Product Expert and Creative Director at Off The Hook, where I was responsible for crafting exceptional client experiences and telling compelling brand stories. I thrive in collaborative environments and am eager to bring my creativity and strategic thinking to a dynamic team.
Experience
Work history, roles, and key accomplishments
Client Advisor
RBC
Aug 2023 - Present (1 year 10 months)
Served as the first point of contact for clients inquiring about bank products, providing advice and resolving issues. Developed skills in customer service and digital tools.
Product Expert & Creative Direction
Off The Hook
Sep 2022 - Oct 2023 (1 year 1 month)
Acted as the face of the business, creating engaging client experiences and communicating brand stories. Involved in styling, social media management, and model recruitment.
Bilingual Assistant Underwriter
AIG
Jul 2023 - Jul 2023 (0 months)
Managed the receipt and translation of documents and policies, ensuring accurate submission to internal and external departments. Enhanced skills in documentation and bilingual communication.
Education
Degrees, certifications, and relevant coursework
Concordia University
Certificate, Marketing & Social Media
2024 -
Dawson College
DEC, Arts, Literature & Communications
2014 - 2018
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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