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Shaily Garg

@shailygarg

Finance operations and PMO Team Lead specializing in expense processing and process improvement.

India
Message

What I'm looking for

I’m looking for an organization where I can lead PMO activities and drive end-to-end finance operations—ensuring accurate expense/payables processing, improving workflows, and delivering measurable results through collaboration and accountability.

I’m a PMO Team Lead who builds effective project plans, trackers, and reporting to keep delivery on track. At Capgemini, I support live client readiness, coordinate resource and asset allocation, and drive knowledge transfer while sharing actionable status updates with management.

Before that, I worked as a process delivery specialist in P2P (T&E), handling global Account Payable responsibilities for travel and expense claims across multiple regions. I focus on accuracy and SLAs—processing payments (automatic and manual), resolving duplicates and blocked items, running RCA on open items, preparing accruals and balance sheet reconciliations, and continuously improving processes.

Experience

Work history, roles, and key accomplishments

IBM India Pvt. Ltd. logoIL

Process Delivery Specialist

Jan 2019 - Jan 2024 (5 years)

Managed global Accounts Payable operations for Travel & Expense (T&E), handling claims and weekly payment proposals across 28 entities (EMEA, APAC, LATAM). Performed accruals and reversals for pending credit card claims, investigated open items via RCA, and maintained month-end balance sheet reconciliations while meeting SLAs.

CL

Process Associate, Finance

May 2017 - Aug 2019 (2 years 3 months)

Processed finance operations by clearing unlocated and suspense amounts in unlocated GLs and ensuring timely resolution of pending transactions. Executed journal workflows in Oracle PeopleSoft, prioritized high-value transactions (above $10,000) and fraud cheque scenarios, and supported quality audits and customer query resolution.

Education

Degrees, certifications, and relevant coursework

Lovely Professional University logoLU

Lovely Professional University

Master of Business Administration, Finance & Human Resources

Completed an MBA with specialization in Finance & Human Resources at Lovely Professional University in 2016.

Maharishi Dayanand University logoMU

Maharishi Dayanand University

Bachelor of Commerce, Commerce

Earned a Bachelor’s degree in Commerce from Maharishi Dayanand University in 2013.

HBSE Board, Haryana logoHH

HBSE Board, Haryana

High School, General Education

Grade: 65%

Completed schooling from HBSE Board, Haryana, scoring 65% in 2010.

Tech stack

Software and tools used professionally

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