Shailly Sharma

I am a Biotechnology undergraduate with a strong foundation in technical and analytical skills, seeking to launch my career in customer support. My academic journey at Amity University has equipped me with a solid understanding of medical biotechnology, complemented by hands-on experience in healthcare settings. I have developed exceptional communication skills, both verbal and written, which I believe are crucial for delivering outstanding client service.

During my internship at LifeCare Pathology Lab, I interacted with patients and medical staff, assisting in routine diagnostics while maintaining meticulous sample tracking logs. This experience honed my attention to detail and ability to remain calm under pressure. Additionally, my role as Digital Marketing Head at Kaalecoatwale has allowed me to develop and lead digital marketing strategies, manage SEO and SEM campaigns, and optimize for ROI, further enhancing my problem-solving and team-based communication skills.