Shailendra Singh
@shailendrasingh8
Finance Operations Manager at Genpact, improving intercompany operations by reducing aged hold invoices by approximately 99%.
IndiaWhat I'm looking for
At Genpact, I lead intercompany trade and non-trade accounts payable operations supporting global Schneider Electric entities. I present operational metrics in monthly governance and executive leadership calls.
I analyzed invoice hold processes and introduced reconciliation controls that reduced open hold inventory from 26,000 cases to 10,000. A weekly reporting matrix and escalation mechanism also cut aged hold invoices by approximately 99%.
As Assistant Manager – Accounts Payable Operations, I managed a team of 22 and was accountable for core service levels and business KPIs. When a Kofax Citrix APS implementation brought auto-verification rates to zero, I re-engineered the workflow to achieve 80%+ auto-verification and 25%+ touchless processing in core entities.
Earlier at Genpact, I helped stabilize a failing process, clear a freight invoice backlog, and develop client-approved SOPs. I’m looking for a managerial or higher leadership role driving strategic financial operations and transformation.
Experience
Work history, roles, and key accomplishments
Lead end-to-end Intercompany Trade and Non-Trade AP operations supporting global Schneider Electric entities. Reduced open hold inventory from 26,000 to 10,000 cases and slashed aged hold invoices by approximately 99%.
Assistant Manager – Accounts Payable Operations
Jan 2023 - Dec 2024 (1 year 11 months)
Managed a team of 22 financial specialists supporting high-volume regions. Re-engineered Kofax Citrix APS workflow to achieve 80%+ auto-verification and 25%+ touchless processing, saving approximately 10 FTEs.
Led an operational team of 10 AP professionals and managed the transition to a hybrid/Work-From-Home model while maintaining 100% SLA compliance. Spearheaded early-stage automation initiatives in invoice verification.
Stabilized a failing process and led a team of 10 to clear a massive backlog of Freight Vendor Invoices. Reverse-engineered the accounting process, drafted SOPs, and stabilized the process within 3 months.
Owned end-to-end P2P operations including high-volume invoice processing, vendor query resolution, and GRIR analysis. Executed pre-payment audits and provided procurement support as a requisition proxy.
Education
Degrees, certifications, and relevant coursework
University of Rajasthan
Bachelor of Commerce, Commerce
2011 - 2014
Completed Bachelor of Commerce degree from the University of Rajasthan from 2011 to 2014.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
Job categories
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