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Rakesh Sharma

@rakeshsharma5

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Accounts Payable Manager at Wells Fargo overseeing service-provider governance and P2P operations.

India

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At Wells Fargo, I lead a 14-member Service Provider Management team overseeing invoice validation, vendor performance, and relationships across outsourced P2P/AP operations. I track performance against SLAs and KPIs, manage internal controls, and support audit readiness.

At Tata Consultancy Services, I led P2P/AP operations and quality teams of 100+ FTEs across multiple locations. I also supported process transitions and drove improvements including ServiceNow and Oracle GBS enhancements, OCR-enabled invoice processing, and duplicate-invoice detection.

At FactSet Research Systems, I managed an 18-member financial data operations team, drove automation projects, and worked on quality initiatives. Earlier, at Genpact, I processed invoices, resolved PO and payment issues, and supported P2P transitions and operations.

My project work includes implementing ABBYY OCR-led document processing, which reduced manual invoice-handling effort by about 60% and enabled translation of non-English invoices. I also improved payment timing and discount capture, and recovered $1M in aged vendor debit balances.

Experience

Work history, roles, and key accomplishments

Current

Business Execution Manager

Current

Wells Fargo

Mar 2024 - Present (2 years 7 months)

Lead a 14-member Service Provider Management team overseeing invoice validation, vendor performance monitoring, and relationship management across outsourced P2P/AP operations. Drive SLA/KPI governance, internal controls, and audit readiness.

Accounts Payable P2P Operations Vendor Management SLA Governance Internal Controls Audit Readiness SOP Design Stakeholder Management

Assistant Manager – P2P / Accounts Payable Operations

Tata Consultancy Services

Jul 2021 - Feb 2024 (2 years 7 months)

Managed multi-location P2P/Accounts Payable teams across India, APAC, and LATAM, ensuring consistent delivery and governance. Led P2P/AP operations and quality teams (100+ FTEs), driving continuous quality improvement and value realization across purchase-order-to-pay.

P2P Operations Accounts Payable Team Leadership Process Transition KPI Design Root Cause Analysis ServiceNow Global Business Services (GBS)OCR IDP Duplicate Invoice Detection Change Management Month End Closing

Senior Team Lead – Financial Data Operations

FactSet Research Systems

Apr 2015 - Jun 2021 (6 years 2 months)

Managed a team of 18 members engaged in analysis of financial statements and data collection. Owned capacity planning, automation projects, escalations, and quality initiatives.

Financial Data Operations Team Leadership Capacity Planning Automation Escalation Management Quality Improvement KPI Management

Process Associate – P2P / Accounts Payable

Genpact

Jul 2007 - Mar 2015 (7 years 8 months)

Processed PO and non-PO invoices.

Invoice Processing P2P Operations Accounts Payable

Management Trainee – P2P / Accounts Payable

Genpact

Jul 2007 - Mar 2015 (7 years 8 months)

Drove P2P process transitions with on-time knowledge transfer completion, SOP sign-offs, and FMEA readiness. Managed PO and payments operations, ensuring SLA-driven and compliant invoice-to-pay execution.

Process Transition SOP Design FMEA Purchase Order Management Payment Operations SLA Compliance Root Cause Analysis Reporting

Process Developer – P2P / Accounts Payable

Genpact

Jul 2007 - Mar 2015 (7 years 8 months)

Resolved supplier and client queries related to PO, invoice, and payment issues. Cleared invoice match exceptions through effective 2-way/3-way matching and coordination with stakeholders.

Two Way Match Three Way Match Exception Handling Vendor Management Payment Operations