Shaikh User
@shaikhuser
I support HR operations, recruitment coordination, and employee communication in digital media.
IndiaWhat I'm looking for
I'm currently supporting day-to-day HR and administrative operations at Tech Master Digital Pvt. Ltd. in Jaipur, coordinating employee and management communication, recruitment scheduling, candidate follow-ups, and HR documentation.
Previously, I handled customer queries at Wipro for U.S. healthcare members and providers, and at Tech Mahindra for Flipkart customers. I'm building a long-term career in HR and administration through strong coordination, record management, communication, and people-handling skills.
Experience
Work history, roles, and key accomplishments
HR Executive
Tech Master Digital Pvt. Ltd.
Jan 2026 - Present (9 months)
Support day-to-day HR and administrative activities in a fast-paced digital media and content production environment. Coordinate with employees and management on HR requirements, follow-ups, and internal communication.
Handled customer queries for U.S. healthcare members and providers through an international voice process. Assisted with benefits, claims, eligibility, and account-related queries adhering strictly to process guidelines.
Handled customer queries related to orders, product deliveries, returns, cancellations, and service escalations. Provided accurate resolutions while maintaining customer satisfaction and process quality standards.
Education
Degrees, certifications, and relevant coursework
Brainware University
Bachelor of Computer Application, Computer Application
2022 - 2025
Grade: 8.38 CGPA
Bachelor of Computer Application (BCA) degree from Brainware University, Kolkata, with a CGPA of 8.38.
Hathchapra King Edward High School
Higher Secondary (12th), General Studies
2020 - 2022
Completed Higher Secondary (12th) education at Hathchapra King Edward High School.
Hathchapra King Edward High School
Secondary (10th), General Studies
2018 - 2020
Completed Secondary (10th) education at Hathchapra King Edward High School.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
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