Shahezad Saiyad
@shahezadsaiyad
I improve loan operations, data quality, and turnaround times using Salesforce CRM.
IndiaWhat I'm looking for
At Bajaj Finance, I manage quality control for 30,000+ two-wheeler loan applications on Salesforce, maintaining 99.5% data accuracy and turnaround times below four hours.
I coordinate with 50+ dealers, deliver training and quality-control improvements that reduced file rejections by 18%, and generate MIS reports for senior management.
Previously at Utkarsh Small Finance Bank, I handled loan documentation, KYC verification, disbursement processes, RBI compliance, and customer support.
With more than five years in NBFC banking, I bring hands-on loan operations, dealer management, data quality, and process-improvement experience while pursuing Salesforce Administrator Certification.
Experience
Work history, roles, and key accomplishments
Managed quality control for 30,000+ two-wheeler loan applications on Salesforce, achieving 99.5% data accuracy and under 4-hour TAT. Coordinated with 50+ dealers and reduced file rejection by 18% through training and QC improvements.
Customer Service Officer
Utkarsh Small Finance Bank
Jan 2022 - Jun 2023 (1 year 5 months)
Handled loan documentation, KYC verification, disbursement process, RBI compliance and customer support.
Education
Degrees, certifications, and relevant coursework
IPB Vadodara
Post Graduate Certificate, Retail Banking
Post Graduate Certificate in Retail Banking from IPB Vadodara.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Interested in hiring Shahezad?
You can contact Shahezad and 90k+ other talented remote workers on Himalayas.
Message ShahezadGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
