At Filio, I led the redesign of the web dashboard and mobile data collector app, restructuring information architecture and core workflows for 32 new features. The work contributed to a 40% increase in task-completion rate.
At Kavenegar, I redesigned template verification and approval as a self-service workflow, contributing to 65% fewer related support tickets and calls. I also reworked onboarding and in-product guidance, shifting 30% of support-led actions to self-service.
At Val-iQ AI, I designed an end-to-end AI copilot experience for institutional financial analysts, including conversational exploration of firm-level data and structured outputs for review and traceability. Earlier, I built and led a five-person design team at Idealink / Neoline Studio and contributed to 50+ products.

