Seeking a challenging role that leverages my product management expertise to drive growth and innovation, with a focus on digital transformation and customer-centric solutions.
Serene Chan
@sereneproduct
Results-driven product leader with a passion for digital transformation.
What I'm looking for
As a seasoned product management professional, I've had the privilege of driving growth and innovation in various industries. With a strong background in computer science and management, I've developed a unique ability to bridge the gap between business and technology. My expertise spans product strategy, development, and launch, with a proven track record of delivering results-driven solutions that drive revenue and customer satisfaction.
Throughout my career, I've had the opportunity to work with esteemed organizations, including PwC, Builder AI, Delta Asia Financial Group, and Wing AI. My experience has equipped me with a deep understanding of the importance of collaboration, effective communication, and strategic planning in achieving business objectives.
I'm passionate about empowering teams to reach their full potential and driving digital transformation that makes a meaningful impact on people's lives. I'm excited to leverage my skills and experience to drive growth and innovation in my next endeavor.
Experience
Work history, roles, and key accomplishments
Product Management Lead
Builder AI
Dec 2022 - Present (2 years 5 months)
Led product, design, development, & QA teams of 65 to launch 8 mobile & web apps, generating $2M+ revenue while maintaining 100% CSAT.
Product Management Teaching Fellow
University College London (UCL)
Feb 2022 - May 2023 (1 year 3 months)
Guided 150+ student projects and delivered Master’s lectures on Product & People Management, Emerging Technologies, as well as Business Research, Analytics & Strategy.
Product Director
Wing AI
Oct 2021 - Dec 2022 (1 year 2 months)
Boosted satisfaction by ~35% through prioritizing, scoping, & launching features based on user feedback.
Product Lead
PricewaterhouseCoopers (PwC)
Oct 2021 - Nov 2021 (1 month)
Led a HK$5 billion Government FinTech initiative, impacting over 5 million end users, while advising Fortune 500 executives on product processes, product strategy, and digital transformation.
Head of Product
Delta Asia Financial Group
Oct 2019 - Oct 2021 (2 years)
Orchestrated digital transformations in mobile banking that led to a 40% boost in monthly active users.
Product Manager
Tech Genie Inc.
Aug 2017 - Oct 2019 (2 years 2 months)
Generated £5M in funding for our clients via robust market research and strategic product development.
Education
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Serene hasn't added their education
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