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Sephora Dominique

@sephoradominique

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Claims administrator and legal/financial operations consultant skilled in accurate case handling.

Mauritius

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What I'm looking for

I’m looking for a role where I can tackle challenging, high-accuracy work, manage tasks with strong time management, and handle pressure positively—using my eye for detail to improve claims, legal admin, and financial administration outcomes.

I’m a Claims Administrator currently working at Medscheme International Ltd (Jan 2022–Now), where I focus on capturing and processing medical claims—both “snap & send” and paper claims—while ensuring accuracy.

Previously, I worked as a Legal Admin Consultant at DMS Ltd (Sep 2018–Oct 2021), drafting and compiling legal documents such as founding affidavits, notice of motion, notice of setdown, draft order, and power of attorney. I also sent supporting affidavits via email to clients and prepared legal packs for court purposes.

Alongside that, I’ve supported administrative and financial decision-making as an Admin Financial Consultant (Aug 2015–Sep 2018), including CRM data input, client affordability checks before approval of budgets, allocating fees for income and expenditure, and rejecting budgets when required documents (ID card, payslips, bank statements) were missing.

I’m also experienced as a Closure Officer (Oct 2021–Nov 2021), equalising dividends and distributing them to creditors, handling pay out/refund via intranet software, and terminating and closing cases on systems when clients remained in arrears. I’ve been recognized as “Employee of the year Dec 2016 (Budget Team)” and “Employee of the months,” and I bring strong time management, an eye for detail, and the ability to handle pressure positively by finding my strength in it.

Experience

Work history, roles, and key accomplishments

Current

Claims Administrator

Current

Medscheme International Ltd

Jan 2022 - Present (4 years 5 months)

Captured and processed medical claims using snap-and-send and paper claim workflows, including conversion of world currencies using ECB rates. Managed claim-related documentation to support timely processing.

Medical Claims Processing Snap And Send Workflow Data Entry Document Management Claims Administration

Closure Officer

Ebene Gate

Oct 2021 - Nov 2021 (1 month)

Equalised dividends and distributed payouts to creditors, ensuring case settlement actions were completed correctly. Processed pay-outs and refunds on intranet software and terminated/closed cases when clients were in long arrears.

Insolvency Administration Dividend Reconciliation Creditor Distribution Intranet Payout Refund Processing Arrears Management Case Administration

Legal Admin Consultant

DMS Ltd

Sep 2018 - Oct 2021 (3 years 1 month)

Drafted and compiled legal documents including founding affidavits, index, notice of motion, notice of setdown, draft orders, and powers of attorney. Prepared legal packs, emailed supporting affidavits to clients, researched magistrate court jurisdiction, and updated NCR (National Credit Regulatory) website details based on client status.

Legal Drafting Founding Affidavits Notice Of Motion Setdown Power Of Attorney Legal Pack Preparation NCR Court Jurisdiction Research

Admin Financial Consultant

DMS Ltd

Aug 2015 - Sep 2018 (3 years 1 month)

Input client personal and banking details into CRM profiles and assessed affordability before approving budgets. Allocated fees and reviewed income, expenditure, and monthly expenses; rejected incomplete document submissions and handled COBs and proposals while liaising with account managers.

Income & Expenditure Tracking COB Proposal Administration

Education

Degrees, certifications, and relevant coursework

Eden College Girls Belle Rose

H.S.C., Secondary School

Grade: PASS

Achieved PASS in H.S.C examinations in November 2012 with grades including French C, Art and Design, General Paper, and other subjects listed.

Eden College Girls Belle Rose

S.C., Secondary School

Grade: PASS

Achieved PASS in S.C examinations in November 2010 with grades including French 2, English, Fashion and Fabrics, Food and Nutrition, Art and Design, Mathematics, and Principles of Accounts.