Sejal Shukla
@sejalshukla
I turn complex datasets into clear dashboards, reports, and decision-ready insights.
IndiaWhat I'm looking for
At Concentrix, I analyze recurring customer and process data, maintain structured case records, and coordinate with cross-functional stakeholders to support accurate reporting and continuous improvement.
I've built Power BI and Excel dashboards for customer support data, applied Python and statistical analysis to sales forecasting, and designed SQL reporting systems for large datasets. With a B.Sc. in Information Technology and an 8.5 CGPA, I'm pursuing Health Economics and HTA analyst work focused on evidence synthesis and data-driven decision tools.
Experience
Work history, roles, and key accomplishments
Customer Service Associate
Concentrix
Analyze customer and process data to identify patterns, support internal reporting, and liaise with cross-functional stakeholders to resolve issues and ensure accurate documentation.
Education
Degrees, certifications, and relevant coursework
Dr. D.Y. Patil Arts, Commerce & Science College, Pune
Bachelor of Science, Information Technology
Grade: CGPA 8.5
Graduated with a B.Sc. in Information Technology, achieving a CGPA of 8.5.
Availability
Location
IndiaAuthorized to work in
Job categories
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