Looking for a job

Segun Awe

@segunawe

IT support specialist at NITDA who troubleshoots digital systems and supports testing and refinement of technology solutions.

Nigeria

Message

At the National Information Technology Development Agency (NITDA), I provided end-user and stakeholder support, investigated software and system-access issues, and helped test and refine digital systems. I documented findings and resolutions to support follow-up and continuity.

At the College of Medicine, University of Ibadan, I provided first-line support for computers, software, printers, and network connectivity. I also assisted with network equipment troubleshooting and TCP/IP connectivity testing in a healthcare and academic environment.

Experience

Work history, roles, and key accomplishments

Information Technology Intern (NYSC)

National Information Technology Development Agency (NITDA)

Aug 2025 - Aug 2026 (1 year)

Provided end-user and stakeholder technical support, troubleshooting software and system-access issues. Triaged and escalated technical issues, supported digital-product testing, and documented resolutions and requirements.

Technical Support Troubleshooting Issue Triage Escalation Management Documentation Digital Product Support System Testing Requirement Clarification Python R Data Analysis Machine Learning

IT Support Intern

College of Medicine, University of Ibadan

Oct 2023 - Apr 2024 (6 months)

Provided first-line technical support for hardware, software, and network connectivity in a healthcare and academic environment. Assisted with network infrastructure, Windows systems, and TCP/IP troubleshooting.