At the National Information Technology Development Agency (NITDA), I provided end-user and stakeholder support, investigated software and system-access issues, and helped test and refine digital systems. I documented findings and resolutions to support follow-up and continuity.
At the College of Medicine, University of Ibadan, I provided first-line support for computers, software, printers, and network connectivity. I also assisted with network equipment troubleshooting and TCP/IP connectivity testing in a healthcare and academic environment.
