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Seda K

@sedak

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Executive Assistant at Q Energy Solutions SE who saved 40+ hours monthly and cut scheduling conflicts by over 60%.

Germany

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What I'm looking for

I'm seeking to contribute to Sparkfund through business operations, process improvement, and cross-functional coordination.

At Q Energy Solutions SE, I support five senior executives in renewable energy across development, construction, and asset management. I optimized meeting coordination, saving more than 40 hours monthly and reducing scheduling conflicts by over 60%.

I restructured administrative workflows, reporting lines, and approval responsibilities, reducing administrative workload by 58%. I also introduced an internal system supplementing SAP for reimbursement and payment requests, and implemented a central travel management platform.

Earlier, I supported customer service and order management at LieferFactory GmbH and delivered first- and second-level customer support at Telus International. At KEIT, Europe Office, I provided office administration, translation, and research support, and co-authored two technical articles.

Experience

Work history, roles, and key accomplishments

Current

Executive Assistant

Current

Q Energy Solutions SE

Jan 2022 - Present (4 years 9 months)

Support five senior executives in a renewable-energy business, coordinating complex calendars, priorities, and strategic meetings. Optimized meeting coordination to save 40+ hours per month and reduced scheduling conflicts by over 60%.

Calendar Management Meeting Coordination Travel Coordination SAP Expense Reporting Invoice Validation Process Improvement Stakeholder Coordination

Back Office Support / Call Center Agent

Telus International

Jan 2021 - Dec 2022 (1 year 11 months)

Delivered first- and second-level customer support, handling order tracking, escalations, and documentation. Maintained a monthly KPI above 92% for ticket processing and resolution.

Customer Support Order Tracking Escalation Management Documentation KPI Management

Working Student

LieferFactory GmbH

Jan 2019 - Dec 2021 (2 years 11 months)

Supported customer service and order management in a fast-paced start-up environment. Assisted with logistics coordination, dispatch tracking, and delivery issue resolution.

Customer Service Order Management Logistics Coordination Dispatch Track Issue Resolution

Intern - Office & Market Research

KEIT, Europe Office

Jan 2019 - Jun 2019 (5 months)

Provided office administration, translation, and research support for the European office of the Korea Evaluation Institute of Industrial Technology. Researched industry trends and co-authored two technical articles published in a monthly magazine.

Office Administration Translation Research Technical Writer Industry Analysis