Sebastian Saavedra
@sebastiansaavedra1
I improve customer experiences, quality control, and operational coordination across service and manufacturing environments.
BoliviaWhat I'm looking for
I've supported international users at Qualquan Call Services, resolving complex inquiries in English and helping maximize client satisfaction. Previously, at Palacio de las gorras, I inspected finished garments, documented textile defects, and worked with production teams to reduce returns.
I've also led nationwide volunteer teams at COPIJSUD through strategic planning, performance monitoring, and logistics coordination. I'm pursuing a Higher Technical Degree in Civil Construction and bring advanced Excel, data science, cybersecurity, customer service, and technical support training.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Qualquan Call Services
May 2026 - Aug 2026 (3 months)
Provided high-quality customer support, resolving complex inquiries and maximizing client satisfaction indicators. Utilized advanced English communication skills to assist international users in a fast-paced environment.
Quality Control Inspector
Palacio de las Gorras
May 2022 - Jan 2026 (3 years 8 months)
Inspected finished garments to ensure compliance with strict brand guidelines, significantly reducing product return rates. Identified and documented textile defects while collaborating with production teams to optimize manufacturing workflows.
Regional Operations Coordinator
COPIJSUD
May 2019 - May 2021 (2 years)
Led and supervised diverse, nationwide teams across multiple zones to meet strict organizational targets. Designed weekly strategic planning, monitored performance indicators, and managed cross-regional logistics.
Cashier & Customer Service Representative
Internet Café Ayacucho
Jan 2018 - Jan 2019 (1 year)
Managed daily cash register operations, financial transactions, and balanced end-of-day sheets precisely. Assisted users with technical troubleshooting, software navigation, and hardware maintenance.
Education
Degrees, certifications, and relevant coursework
Universidad Autonoma Gabriel Rene Moreno
Higher Technical Degree, Civil Construction
Pursuing a Higher Technical Degree in Civil Construction, with expected completion in 2027.
Cisco Networking Academy
Introduction to Data Science, Data Science
Completed an Introduction to Data Science course in 2026.
FUNVAL
Intensive English Course for Call Center, English
Completed an Intensive English Course for Call Center in 2026.
Instituto Tecnico Domingo Savio
Advanced Microsoft Excel Certification, Information Technology
Earned an Advanced Microsoft Excel Certification in 2024.
Unidad Educativa Monseñor Santistevan I
High School Diploma, General Studies
Completed high school education, earning a High School Diploma in 2017.
Cisco Networking Academy
Introduction to Cybersecurity, Cybersecurity
Completed an Introduction to Cybersecurity course in 2026.
Tech stack
Software and tools used professionally
Availability
Location
BoliviaAuthorized to work in
Salary expectations
Job categories
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