At KENYA POWER PLC, I analyse business and user requirements and contribute to systems and product architecture, including APIs, integrations, data flows, and service interactions.
I support USSD, mobile applications, and online self-service channels, including payment integrations with mobile money and banking platforms for prepaid vending and postpaid bill payments. I investigate payment failures and service interruptions across customer-facing and backend systems.
I monitor applications with Elasticsearch and Kibana, analyse logs, and develop SQL scripts for data extraction and validation. I also publish and maintain operational reports using Oracle APEX.
As a freelance web developer and systems support consultant, I design and develop responsive business websites and database-driven web applications. I also provide application and systems support, troubleshooting, maintenance, hosting, and deployment support.
