Open to opportunities

Sebabatso Makhotla

@sebabatsomakhotla

Business Development Officer with 7 years in financial services, driving client growth through compliance-led strategies.

South Africa

Message

What I'm looking for

I’m looking for a business development role in financial services where I can grow client portfolios, lead market research and partnerships, and deliver measurable revenue impact—while keeping strict regulatory compliance and customer satisfaction at the core.

I’m a results-oriented Business Development Professional with 7 years of experience in financial services and 4 years specifically as a Business Development Officer. I focus on identifying growth opportunities, developing market strategies, and building strong client portfolios that stand up to regulatory scrutiny.

In my most recent role, I developed and implemented market entry strategies that increased market share by 15%, and I secured high-value opportunities that contributed to 25% revenue growth. I also conduct in-depth market research and competitor analysis, lead cross-functional teams to launch new client solutions, and deliver compliance training that supports company-wide adherence to regulatory requirements.

Earlier, at Nedbank Lesotho, I managed business accounts and provided financial advisory services, enhancing portfolio growth by 20%. I ensured compliant KYC and AML processes for account openings and credit applications, performed financial analysis and risk assessments, and earned recognition for Professional Performance Excellence for outstanding customer service.

Experience

Work history, roles, and key accomplishments

Business Development Officer

Project Management And Services (Pty) Ltd

Nov 2018 - Feb 2023 (4 years 3 months)

Developed and implemented market entry strategies that increased market share by 15% and contributed to 25% revenue growth. Conducted market and competitor research, led cross-functional teams for new client solutions, and delivered compliance training to ensure regulatory adherence.

Market Entry Strategy Market Research Financial Analysis Risk Management Cross functional Leadership Microsoft Excel Competitive Analysis

Business Banking Consultant

Nedbank Lesotho

Apr 2015 - Jan 2017 (1 year 9 months)

Managed a portfolio of business accounts by strengthening client relationships, driving business development, and supporting compliance workflows. Provided financial advisory services that increased portfolio growth by 20% and ensured KYC/AML compliance for account openings and credit applications.

Client Relationship Management Financial Advisory KYC AML Credit Applications Financial Statement Analysis Risk Assessment Compliance

Customer Service Manager (SME)

Nedbank Lesotho

Jul 2010 - Mar 2015 (4 years 8 months)

Provided administrative support to relationship managers and directly engaged SME clients to assess financial needs and develop tailored financing solutions. Prepared and reviewed compliant credit applications to maintain a high approval rate and maintained detailed client records supporting account openings and credit requests.

Credit Applications Regulatory Compliance Record keeping Customer Service Excellence

Bank Teller

Nedbank Lesotho

Jan 2010 - Jun 2010 (5 months)

Processed client transactions with accuracy while ensuring security and regulatory compliance. Verified client information to mitigate fraud risk and improve branch security.

Transaction Processing Regulatory Compliance Attention To Detail Customer Service