Sean Miles
@seanmiles
I improve healthcare IT delivery through Agile coaching, operations leadership, and data.
United StatesWhat I'm looking for
At Healthmap Solutions, I lead IT and Data Operations teams after improving delivery predictability as a Systems Coach. I use Agile principles and delivery data to strengthen reporting, planning, repeatable processes, cross-training, and accountability.
I've helped teams at Cigna, eviCore, naviHealth, and Change Healthcare stabilize delivery, collaborate across functions, and focus on high-value work. At Healthmap Solutions, I refocused teams on two priority deliverables, completed both within three months, and unblocked dependent teams.
My 27-year healthcare IT career began in software engineering and grew into Agile coaching, Scrum leadership, project management, and IT operations. I coach stakeholders from Product Owners to VPs in Scrum, Kanban, SAFe, change management, flow metrics, and continuous improvement.
Experience
Work history, roles, and key accomplishments
Director of IT Operations
Healthmap Solutions
Sep 2025 - Present (1 year)
Promoted from Systems Coach to lead IT and Data Operations teams, focusing on improving delivery predictability and team performance through Agile principles and data-driven analysis.
Education
Degrees, certifications, and relevant coursework
University of Tennessee
Bachelor of Science, Computer Science
Pursued studies in Computer Science, focusing on software engineering fundamentals.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
Skills
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