Sean-Douglas Gordon
@sean-douglasgordon
Analytical psychology graduate specializing in data analysis and program monitoring.
What I'm looking for
I am a detail-oriented psychology graduate with strong experience in data analysis, case management, and program monitoring for government initiatives. I have a proven track record producing timely reports, maintaining large databases, and delivering community sensitization presentations.
At the Ministry of National Security I managed and maintained datasets exceeding 500 records for at-risk individuals and verified over 5,000 internship records, reducing data errors through weekly audits and quality controls. I also prepared monthly reports for stakeholders and ensured NGO submissions met program objectives.
In customer-facing roles I handled high volumes of client interactions, processed work orders, and increased accessory upsells by 15% through targeted engagement. I bring strong communication, coordination, and documentation skills, and I enjoy applying analytical judgment to improve program impact and client satisfaction.
Experience
Work history, roles, and key accomplishments
Service Advisor
ATL Automotive Ltd
Jun 2021 - Present (4 years 8 months)
Managed 50+ client appointments weekly and supported over 2,000 clients annually, improving upsell of parts and accessories by 15% and ensuring accurate processing of repair orders, quotes, and invoices.
Monitoring and Evaluation Liaison
Ministry of National Security
Nov 2018 - Jun 2020 (1 year 7 months)
Collected and analyzed stakeholder data to produce monthly reports, maintained a database of 500+ at-risk individuals and interventions, and coordinated timely reporting from NGOs to assess program impact.
Data Entry Clerk
Ministry of National Security
Sep 2016 - Nov 2018 (2 years 2 months)
Managed and verified over 5,000 records for youth internship programs, conducted weekly data audits reducing errors by 30%, and trained new clerks to uphold data collection standards.
Education
Degrees, certifications, and relevant coursework
University of the West Indies, Mona
Bachelor of Arts, Psychology
2014 - 2018
Completed a Bachelor of Arts in Psychology with coursework in social psychology, psychotherapy, community psychology, organizational psychology, and research methods between August 2014 and November 2018.
Availability
Location
Authorized to work in
Job categories
Interested in hiring Sean-Douglas?
You can contact Sean-Douglas and 90k+ other talented remote workers on Himalayas.
Message Sean-DouglasFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
