Schanzey Sami

Remote personal assistant to the Project Director at a Dublin-based real estate acquisition, sales, and lettings business, supporting calendar and inbox management, document preparation, and stakeholder coordination. Implements AI/automation tools and produces weekly/monthly performance and financial reports with GDPR-compliant handling.

Head of Accounts & Customer Support for a UK care staffing environment, managing account operations, emergency shift fulfilment, compliance tracking, and weekly timesheet processing. Implements CRM/task management workflows, prepares KPI reporting for leadership, and supports client retention through proactive communication.

Part-time administrative assistant and psychology workshop facilitator providing scheduling and record-keeping support and coordinating volunteers. Facilitated psychology-based workshops focused on mental health awareness, stress management, and emotional well-being.

Executive Assistant providing high-level administrative and operational support to executive management across multiple time zones. Managed complex diaries, inboxes, travel arrangements, meeting coordination, and created SOPs, reports, and presentations with discretion.

Personal Assistant to the COO supporting day-to-day scheduling and communication management. Managed meeting agendas, executive briefs, and project timelines while liaising between departments and handling sensitive data confidentially.

Appointment Setter managing CRM pipelines and daily outreach metrics to schedule consultations and improve lead conversion performance in a remote US context.

BS in Professional Psychology (Clinical Psychology) at Bahria University, Karachi from 2018 to 2022.

FSc (Pre-Medical) studies at St. Joseph's College for Women from 2016 to 2017.