Open to opportunities

Sebastian Benalcazar Garcia

@sbenalcazar

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Experienced Salesforce Enterprise Architect with a passion for digital transformation.

Ecuador

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What I'm looking for

I am looking for opportunities that foster innovation, collaboration, and professional growth in Salesforce solutions.

I am a seasoned Salesforce Enterprise Architect and Technical Lead with over 5 years of experience in designing and implementing scalable Salesforce solutions. My journey has been marked by a proven track record of leading end-to-end Salesforce implementations, defining architecture strategies, and integrating complex enterprise systems. I have a strong focus on driving business value through technical excellence, ensuring seamless adoption across organizations.

Throughout my career, I have successfully led architectural design and implementation for major platforms, such as NBCUniversal’s PDM platform. I excel in defining best practices, security models, and governance frameworks, while also mentoring teams to establish coding standards for maintainable applications. My experience spans managing Salesforce ecosystems for large organizations, optimizing API performance, and delivering BI-driven reporting solutions that empower decision-makers with actionable insights.

Passionate about digital transformations, I thrive on aligning Salesforce solutions with enterprise-wide objectives and enhancing cross-departmental collaboration. I am committed to continuous learning and improvement, always seeking to leverage my skills in data modeling, automation, and API integrations to drive impactful results.

Experience

Work history, roles, and key accomplishments

Current

Project Architect | Senior Salesforce Engineer

Current

QVEST.US - NBCUniversal

Apr 2023 - Present (2 years 2 months)

Leading the architectural design and implementation of scalable Salesforce solutions for NBCUniversal’s PDM platform. Responsible for defining best practices, security models, and governance frameworks while driving integration strategies with external systems.

Salesforce Architecture API Integration Process Automation

Lead Salesforce Administrator | Salesforce Developer

Pan-American Life Insurance Group

Sep 2021 - Mar 2023 (1 year 6 months)

Managed a Salesforce ecosystem with over 500 users across 11 countries, leading the transition from legacy systems to Salesforce Service Cloud. Designed workflows and oversaw a cross-functional team to enhance operational efficiency.

Salesforce Administration Workflow Design Cross Functional Team Leadership Service Cloud

Lead Salesforce Developer

BITACORE

Dec 2020 - Sep 2021 (9 months)

Established and led the Salesforce practice, managing CRM implementation for clients and mentoring junior professionals. Focused on aligning technical solutions with business needs and enhancing operational efficiency.

Salesforce Development CRM Mentoring Client Engagement Technical Training

Salesforce Consultant

ECUAQUIMICA

Jan 2020 - Aug 2020 (7 months)

Supported the development of a company-wide CRM to enhance customer relationships and sales efficiency. Focused on automation workflows and data migration to ensure a smooth transition to Salesforce.

CRM Salesforce Workflows Data Migration Sales Efficiency Customer Relationship Management Digital Transformation Stakeholder Engagement

Freelance Mobile Front-End Developer

BroadNet S.A.

Feb 2019 - Sep 2019 (7 months)

Led the development of an e-commerce and digital wallet application, focusing on user experience and secure payment functionalities. Collaborated with back-end developers to ensure system performance.

Mobile Development User Experience Design API Integration Responsive Design Systems Performance Customer Engagement

Education

Degrees, certifications, and relevant coursework

Escuela Superior Politécnica del Litoral

Bachelor of Engineering, Computer Science

2017 - 2023

Studied Computer Science Engineering, focusing on software development, systems architecture, and data management. Engaged in various projects that enhanced practical skills in programming and system design.

Unidad Educativa Bilingüe Mixta Sagrados Corazones

Diploma, International Baccalaureate

2010 - 2016

Completed the International Baccalaureate Diploma Programme with a focus on Business & Management, Language A: language and literature (Spanish), and Language B (English). Developed critical thinking and analytical skills through a rigorous curriculum.