Saurabh Singh

I am a Content Executive with over a year of experience in web content management, e-commerce site updates, digital marketing, and customer support. I am currently pursuing a Postgraduate Certificate in Business Analysis from MIT Pune to strengthen my analytical toolkit.

At CeX Webuy Entertainment, I managed digital product listings for over 1,000 SKUs, introduced new product categories that grew organic traffic by 18%, and improved Google My Business profiles to increase local search engagement by 25%. I used AI tools to automate publishing workflows, reducing manual effort by 30% while monitoring content performance through analytics dashboards.

In a recent compliance role, I handled end-to-end customer onboarding for a UK bank, performing KYC/AML/CDD checks, verifying identity and address documents, preparing account statements, and maintaining audit trails to meet regulatory standards. I collaborated closely with internal teams to resolve documentation issues and accelerate onboarding.

I bring advanced Excel and Microsoft Office skills, practical experience with AI tools, metadata and digital asset management, SEO-focused product listing optimization, CRM maintenance, and a strong customer-service orientation. I deliver results under tight deadlines and enjoy working cross-functionally to improve processes and outcomes.