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Saurabh KumarSK
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Saurabh Kumar

@saurabhkumar30

Senior Software Engineer at Pepper Cloud who designed ticketing workflows and custom data models for multi-tenant products.

India
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At Pepper Cloud, I designed distributed workflows with microservices and Temporal, including a ticketing system with SLA tracking, escalations, and reliable timers.

I also built a Custom Modules / Custom Objects platform with runtime-configurable MongoDB data models and RBAC, and engineered Elasticsearch search infrastructure that improved global search efficiency by 80%. Earlier at Outgrow.co, I modernized React architecture and migrated Pub/Sub state management to Redux.

Experience

Work history, roles, and key accomplishments

PC
Current

Senior Software Engineer

Pepper Cloud

May 2022 - Present (4 years 5 months)

Architected distributed business workflows using microservices and Temporal.io, and designed a comprehensive ticketing system with SLA tracking. Engineered Elasticsearch search infrastructure improving global search efficiency by 80% and architected a messaging ecosystem integrating multiple platforms.

Education

Degrees, certifications, and relevant coursework

Lovely Professional University logoLU

Lovely Professional University

B.Tech, Computer Science & Engineering

Pursued a Bachelor of Technology in Computer Science and Engineering at Lovely Professional University in Jalandhar, India.

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