
Saurabh Bhagat
@saurabhbhagat1
I secure and modernize enterprise identity infrastructure through Entra ID, Zero Trust, and Azure Security.
What I'm looking for
At Microsoft, I support strategic enterprise customers in securing and modernizing cloud and hybrid identity infrastructure across Entra ID, Zero Trust, Conditional Access, and Azure Security.
I lead resolution of critical identity and authentication incidents involving Hybrid Identity, MFA, SSO, PIM, JIT access, and Azure Security, while maintaining strong customer outcomes across global enterprise accounts.
I deliver Entra ID security assessments, governance reviews, risk-reduction roadmaps, and authentication architecture guidance across OAuth 2.0, OpenID Connect, SAML 2.0, ADFS, and federated identity models. I also help organizations advance passwordless authentication, device health-based access controls, and privileged access strategies using Microsoft PIM, CyberArk, and BeyondTrust.
Before Microsoft, I designed Active Directory, PKI, migration, and infrastructure solutions at IBM and led enterprise infrastructure support and escalation operations at Convergys. I use PowerShell, AI-assisted analysis, GitHub Copilot, and automation to improve troubleshooting, incident response, and operational efficiency.
Experience
Work history, roles, and key accomplishments
Provide advanced security and identity engineering support to Microsoft's strategic enterprise customers across Security, Compliance, Identity, and Zero Trust initiatives. Serve as a trusted technical advisor responsible for end-to-end customer experience, security governance, and critical incident management.
Active Directory SME / Infrastructure Specialist
Feb 2015 - Jul 2017 (2 years 5 months)
Provided enterprise Active Directory architecture, migration, PKI management, and infrastructure support for Walgreens Boots Alliance. Led large-scale AD migration initiatives and managed security incidents and change requests.
Senior Technical Lead
Convergys India Pvt. Ltd.
Oct 2006 - Jan 2015 (8 years 3 months)
Led technical operations and escalation management for Microsoft enterprise infrastructure support services. Mentored Tier-1 engineering teams and served as primary escalation point for complex Active Directory, DNS, DHCP, PKI, and authentication incidents.
Education
Degrees, certifications, and relevant coursework
Institute of Management Technology (IMT), Ghaziabad
MBA, Systems & Operations
Pursued an MBA with a focus on Systems and Operations.
Delhi University
Bachelor of Commerce (B.Com), Commerce
Completed a Bachelor of Commerce degree.
National Institute of Information Technology (NIIT)
DNIIT, Computer Software & Media Applications
Completed the DNIIT program in Computer Software and Media Applications.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Skills
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