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Joseph PallichanJP
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Joseph Pallichan

@josephpallichan

Identity Security & AI Governance Manager at Crypto.com securing AI adoption and governing 200+ AI service principals and non-human identities.

India
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At Crypto.com, I architected enterprise identity infrastructure across Microsoft Entra ID, Active Directory, and hybrid environments. By enforcing Zero Trust with Conditional Access, MFA, and PIM, I reduced unauthorized access events by 40%.

I automated the Joiner-Mover-Leaver lifecycle through HRMS and Aquera integration, cutting provisioning time by 60%. I also extended identity governance to more than 200 AI service principals and non-human identities, with quarterly access reviews and automated deprovisioning.

I established a company-wide AI Risk Register and shadow AI detection program using Purview DLP policies, reducing unsanctioned AI tool usage by 75% within six months. I also implemented prompt-layer risk controls and DLP guardrails in Azure OpenAI deployments to prevent PII and confidential data exfiltration.

I’ve maintained compliance aligned with ISO 27001, SOC2, and HIPAA, and led alignment to the EU AI Act and NIST AI RMF. My work also includes governing privileged access with CyberArk PAM and automating identity and infrastructure deployments with Terraform, PowerShell, and Microsoft Graph API.

Experience

Work history, roles, and key accomplishments

Crypto.com logoCR
Current

Identity Security & AI Governance Manager

Jan 2024 - Present (2 years 8 months)

Architected enterprise-scale identity infrastructure across Microsoft Entra ID, Active Directory, and hybrid environments; enforced Zero Trust using Conditional Access, MFA, and PIM, reducing unauthorized access events by 40%. Automated the full Joiner-Mover-Leaver lifecycle via HRMS and Aquera integration, cutting provisioning time by 60% and eliminating manual handoffs.

SI

Lead Cloud Engineer & InfoSec Manager

SkyPoint INC

Dec 2021 - Jan 2024 (2 years 1 month)

Led cloud engineering and information security initiatives, managing identity and security operations.

II

Lead Consultant - Identity & Security

Oct 2020 - Dec 2021 (1 year 2 months)

Provided consulting on identity and security solutions, focusing on identity management and security best practices.

Cybage Software logoCS

Sr. System Engineer - Entra ID & M365

Apr 2019 - Oct 2020 (1 year 6 months)

Managed Microsoft Entra ID and Microsoft 365 systems, ensuring secure and efficient operations.

Concentrix logoCO

Microsoft 365 Escalation Engineer

Dec 2016 - Apr 2019 (2 years 4 months)

Provided escalation support for Microsoft 365 issues, resolving complex technical problems.

RN

Jr. System & Network Administrator

Rigel Networks

May 2016 - Dec 2016 (7 months)

Administered systems and networks, ensuring uptime and security.

PS

Jr. System Administrator

Pipal Designs and Web Solutions

Apr 2015 - May 2016 (1 year 1 month)

Managed system administration tasks for the company.

TR

New Analyst – Data Analysis

Tam Media Research

Aug 2011 - Apr 2015 (3 years 8 months)

Performed data analysis tasks for media research.

Education

Degrees, certifications, and relevant coursework

ISC2 logoIS

ISC2

CISSP (Pursuing), Information Security

CISSP certification, currently pursuing.

Maharaja Sayajirao University of Baroda logoMB

Maharaja Sayajirao University of Baroda

Bachelor of Commerce, Commerce

Bachelor of Commerce degree from Maharaja Sayajirao University of Baroda.

Microsoft logoMI

Microsoft

Microsoft Azure Administrator Associate – AZ-104, Cloud Administration

Microsoft Azure Administrator Associate certification (AZ-104).

Okta logoOK

Okta

Okta Certified: AI Adopter, Identity and Access Management

Okta Certified: AI Adopter certification.

MI

Microsoft

Microsoft Azure DevOps Engineer – AZ-400, DevOps Engineering

Microsoft Azure DevOps Engineer certification (AZ-400).

MI

Microsoft

MCSA: Office 365 (70-346, 70-347), Office 365 Administration

MCSA: Office 365 certification covering exams 70-346 and 70-347.

Amazon Web Services logoAS

Amazon Web Services

AWS Security Fundamentals, Cloud Security

AWS Security Fundamentals certification.

Microsoft logoMI

Microsoft

Microsoft Applied Skill – Secure AI Solutions, AI Security

Microsoft Applied Skill certification in Secure AI Solutions.

Okta logoOK

Okta

Okta Certified: Exploring Identity, Identity and Access Management

Okta Certified: Exploring Identity certification.

NIIT logoNI

NIIT

Diploma, Software Engineering

Diploma in software engineering from NIIT.

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