Open to opportunities

satyam patel

@satyampatel

Message

Results-oriented HR and finance professional with strong analytical skills.

India

Message

What I'm looking for

I am looking for a dynamic environment where I can leverage my HR and finance expertise to contribute to organizational success and foster my professional growth.

I am a highly motivated professional with an MBA in Human Resources and Finance from Indore Management Institute. My experience includes working at Shreejee Info Solution Company, where I honed my skills in business development and human resources management. I am known for my strong analytical abilities and exceptional communication skills, which have allowed me to effectively contribute to organizational success.

Currently, I am employed at Algo Queen Private Limited as a Technical Support Manager, where I lead a team of specialists to ensure timely resolution of customer issues. My role involves overseeing market research and preparing detailed reports for senior management to drive strategic improvements. I am dedicated to continuous personal and professional growth, and I thrive in dynamic environments that challenge my capabilities.

Experience

Work history, roles, and key accomplishments

Current

Technical Support Manager

Current

Algo Queen Private Limited

Nov 2022 - Present (2 years 7 months)

Managed a team of technical support specialists, ensuring timely and effective resolution of customer issues. Oversaw market research to identify trends and customer needs, while maintaining knowledge of products to provide comprehensive support.

Team Management Customer Support Market Research Strategic Planning Reporting Problem Solving Communication Technical Knowledge

Business Development Executive

Shreejee Infosolution

Jul 2022 - Jul 2022 (0 months)

Utilized CRM software to track client interactions and manage a robust sales pipeline. Developed strategic sales plans and analyzed CRM data to tailor sales approaches, maximizing conversion rates.

CRM Software Sales Strategy Data Analysis Client Management Reporting Communication Teamwork

Business Development Executive Intern

Shreejee Infosolution

Apr 2022 - May 2022 (1 month)

Prepared and presented sales reports and forecasts using CRM insights. Customized dashboards to provide actionable insights for sales teams and management, supporting data-driven decision-making.

Sales Reporting Data Driven Decision Making Presentation Skills Team Collaboration Time Management Communication

Education

Degrees, certifications, and relevant coursework

D.A.V.V Indore University

Bachelor of Commerce, Commerce

2019 - 2021

Pursued a Bachelor of Commerce, focusing on foundational business principles and practices, preparing for a career in finance and human resources.

Indore Management Institute

Master of Business Administration, Human Resources and Finance

2015 - 2017

Completed an MBA in Human Resources and Finance, developing strong analytical skills and exceptional communication abilities. Gained a proven track record in business development and strategic planning.