Sathika Wickramasinghe
@sathikawickramasingh
I deliver cross-border banking operations, customer service, compliance reviews, and stakeholder coordination.
Sri LankaWhat I'm looking for
I've delivered customer service and operational support at HSBC Electronic Data Processing Lanka, managing UK residential mortgage applications, US account closures, and KYC/CDD reviews for high-net-worth customers. I coordinate with third parties, reconcile documentation, maintain secure banking databases, and work to strict regulatory timelines.
My background also includes classroom teaching, project management office administration, and film-production coordination. I'm interested in applying my communication, data analysis, content creation, and generative AI optimization skills to customer-focused and technology-driven work.
Experience
Work history, roles, and key accomplishments
Customer Service Executive
HSBC Electronic Data Processing Lanka Pvt Ltd
Jan 2023 - Jan 2025 (2 years)
Managed end-to-end processing of complex UK residential applications under tight daily target constraints through agile cross-border operational collaboration. Acted as the central point of contact for external third parties to verify documentation, reconcile files, and resolve application discrepancies.
Government School Teacher
Darus Salam Maha Vidyalaya - Colombo 01
Jan 2017 - Jan 2019 (2 years)
Directed comprehensive daily classroom learning structures and lesson planning for primary school kids. Instructed fundamental core subjects including Languages, Mathematics, Environmental Studies, and Creative Arts.
Secretary to the Project Manager
Shanghai Electric Power Transmission and Distribution
Jan 2013 - Jan 2014 (1 year)
Coordinated central Project Management Office workflows by archiving documentation, drafting structural letters, and routing official legal paperwork between Project Manager and recipients.
Second Assistant Director
Movie 'Vaishnavee' (Directed by Mrs. Sumitra Peries)
Jan 2012 - Jan 2014 (2 years)
Anchored end-to-end logistical and team support from pre-production through principal photography to post-production. Supervised schedules, scene breakdowns, script tracking, and crew-to-talent communication under time-sensitive environments.
Education
Degrees, certifications, and relevant coursework
University of Sri Jayawardhanepura
Bachelor of Arts, Geography and History
2007 - 2013
Pursued a Bachelor of Arts degree in Geography and History from 2007 to 2013.
Sri Lanka Television Training Institute
Training Course in Non-Linear Video Editing, Video Editing
Completed a training course in Non-Linear Video Editing.
Sri Lanka National Film Corporation
Diploma in Filmmaking, Filmmaking
Completed a Diploma in Filmmaking.
Bandaranaike Centre for International Studies
Spoken Tamil Course, Tamil Language
Completed a Spoken Tamil Course.
Bandaranaike Centre for International Studies
Chinese Beginners' Course, Chinese Language
Completed a Chinese Beginners' Course.
Bandaranaike Centre for International Studies
Chinese Intermediate Course, Chinese Language
Completed a Chinese Intermediate Course.
Japanese Language Proficiency Test
Japanese Language Proficiency Test – Level 4, Japanese Language
Passed the Japanese Language Proficiency Test at Level 4.
Japanese Language Proficiency Test
Japanese Language Proficiency Test – Level 3, Japanese Language
Passed the Japanese Language Proficiency Test at Level 3.
Tech stack
Software and tools used professionally
Availability
Location
Sri LankaAuthorized to work in
Salary expectations
Skills
Interested in hiring Sathika?
You can contact Sathika and 90k+ other talented remote workers on Himalayas.
Message SathikaGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
