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Sarita Varkala

@saritavarkala

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E-commerce Executive at 9Figures Pvt Ltd managing Amazon, Meesho and Everlasting website operations.

India

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What I'm looking for

I'm looking for a permanent, long-term work-from-home role with a stable organisation.

At 9Figures Pvt Ltd, I manage Amazon and Meesho seller portals and the company's Everlasting website. I maintain product listings and process customer orders through Shopify.

At Ebco Pvt Ltd, I coordinated order processing, delivery logistics and returns across the company website and marketplaces. I reduced listing errors through product cataloguing and improved marketplace performance by applying e-commerce best practices.

At Aditya Birla Capital Digital, I handled customer emails about financial products, billing and account issues, investigated complaints and tracked communications in CRM tools. I'm seeking a permanent, long-term work-from-home role with a stable organisation.

Experience

Work history, roles, and key accomplishments

Current

E-commerce Executive

Current

9Figures Pvt Ltd

Nov 2025 - Present (11 months)

Manage Amazon and Meesho seller portals and the company's Everlasting website. Create and update product listings, process orders on Shopify, and provide customer support via WhatsApp.

Amazon Seller Central Meesho Shopify Google Sheets Product Listing Order Processing Customer Support WhatsApp

Officer, Customer Service

Aditya Birla Capital Digital

May 2024 - Jun 2025 (1 year 1 month)

Handled customer emails on financial products, billing, and account issues. Investigated complaints, escalated complex cases, and maintained CRM logs and email templates.

Customer Support Email Support CRM Complaint Investigation Escalation Management email templates Response Time Tracking

E-commerce Co-ordinator

Ebco Pvt Ltd

Aug 2017 - May 2024 (6 years 9 months)

Coordinated end-to-end e-commerce operations including order processing, delivery logistics, and returns. Oversaw stock and online sales, handled customer queries, and prepared monthly reports.

E Commerce Operations Order Processing Inventory Management Customer Support Product Catalog Management Monthly Reporting Marketplace Management

Back Office Executive

Abodes India

Mar 2014 - Apr 2017 (3 years 1 month)

Answered client phone enquiries and provided administrative support. Managed invoices, performed data entry, and made outbound calls for lead generation.

Administrative Support Data Entry Invoice Management Lead Generation Outbound Calls Client Communication