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saranya kanagaraj

@saranyakanagaraj

IT professional at Fannie Mae who contributed to Sentinus and integrated AWS Bedrock with Claude, Anthropic Haiku, and GPT-5.

United States

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At Fannie Mae, I contributed to Sentinus, a monitoring and operational-efficiency platform, integrating AWS Bedrock with Claude, Anthropic Haiku, and GPT-5 to generate incident insights, root-cause analysis, and recommended resolutions.

I also developed serverless AWS workflows and Python REST APIs, and integrated Dynatrace with Moogsoft to surface application problems and monitoring events. Earlier, I implemented IBM Netcool and Tivoli monitoring and event-management solutions across GOGO Air, United Parcel Services, Emblem Health, Blue Cross Blue Shield, Mastercard, Trianz, and Kaiser Permanente.

Experience

Work history, roles, and key accomplishments

Current

Contractor

Current

Fannie Mae

Jun 2016 - Present (10 years 4 months)

Contributed to the development of Sentinus, a monitoring and operational-efficiency platform, and integrated AWS Bedrock with multiple LLMs to generate actionable insights. Developed serverless, event-driven AWS solutions and REST APIs for monitoring and incident management.

Senior Software Engineer

GOGO Air

Dec 2015 - May 2016 (5 months)

Implemented and configured IBM Netcool Operations Insight (NOI) 1.3, including Netcool/OMNIbus 8.1, Netcool/Impact 7.1, and Jazz/Web GUI. Integrated IBM Tivoli Monitoring with Netcool/OMNIbus and configured JDBC Gateway for event export.

Netcool Netcool Omnibus Netcool Impact Jazz Operations and Analytics Log Analytics Tivoli Common Reporting Process Agent EIF Probe Event Synchronizer JDBC Gateway DB2 High Availability

Senior Software Engineer

United Parcel Services

Apr 2015 - Dec 2015 (8 months)

Implemented and provided steady-state support for IBM BigFix, including integration with IBM SmartCloud Control Desk (SCCD). Developed custom BIRT reports and Integration Composer mappings for asset management.

BigFix IBM SCCD BIRT Integration Composer ITIC Software Knowledge Toolkit Software Normalization Asset Management Cron Job

Software Engineer

Emblem Health

Apr 2014 - Mar 2015 (11 months)

Implemented and configured IBM SCAPM, Netcool/OMNIbus, Netcool/Impact, and Tivoli Common Reporting as part of an enterprise event-management solution. Designed High Availability environment and integrated with ticketing system.

IBM SCAPM Netcool Omnibus Netcool Impact Tivoli Common Reporting High Availability Event Correlation Maintenance Window Management Webgui Ticketing Systems Integration

Software Engineer

Blue Cross Blue Shield

Jul 2013 - Mar 2014 (8 months)

Designed and implemented an enterprise IBM Tivoli Monitoring (ITM) and Netcool/OMNIbus monitoring environment. Developed custom ITM Situations, Netcool automations, and Web GUI views for NOC teams.

IBM Tivoli Monitoring Netcool Omnibus EIF Probe High Availability Event Synchronizer ITM Situations Netcool Automations Webgui Tedgen ITCAM

Software Engineer

Mastercard

May 2013 - Jun 2013 (1 month)

Provided production support and administration for IBM Tivoli Monitoring (ITM), Netcool/OMNIbus, Netcool/Impact, ITNM, and TBSM environments. Analyzed monitoring requirements and developed ITM Situations.

IBM Tivoli Monitoring Netcool Omnibus Netcool Impact ITNM (Precision)TBSM 4.1.2 ITM Situations Netcool Triggers Troubleshooting

Software Engineer

Trianz

Mar 2012 - Apr 2013 (1 year 1 month)

Established an internal Monitoring Center of Excellence (COE) and built a lab environment integrating IBM Tivoli Monitoring, ITCAM, Netcool/OMNIbus, Netcool/Impact, and TBSM. Developed end-to-end event-management workflows.

IBM Tivoli Monitoring ITCAM Netcool Omnibus Netcool Impact TBSM 4.1.2 EIF Probe Netcool Rules Simnet Probe Documentation Training

Software Engineer

Kaiser Permanente

Apr 2011 - Feb 2012 (10 months)

Provided administration and production support for IBM TADDM, CCMDB, ITIC, and TADfd environments. Performed CCMDB/ECMB synchronizations and planned TADDM discovery processes.