Sarah Ramsay

Operated an independent illustration business, managing client branding, contracts, and delivery of custom digital illustrations.

Designed and created Instagram posts to advertise events and support ongoing event promotion.

Prospected and contacted companies via email to promote services and designed social media templates to support marketing outreach.

Managed high-volume service operations with 100% order accuracy and timely delivery in a fast-paced environment. Handled financial transactions and digital payout systems (Skylight One) and used conflict resolution to improve the guest experience and build brand loyalty.

Directed guest flow and payment systems during high-traffic events, maintaining efficiency under pressure. Coordinated with security and staff for crowd control and entry verification at a high-capacity venue.

Spearheaded large-scale campus events for groups of 100 to 1,000+ attendees, managing logistics from conception to execution. Designed marketing flyers and digital assets, led cross-functional teams, and maintained budgets to ensure project feasibility.

Managed regional logistics and provided weekly training and mentorship for a team of 10+ volunteers. Facilitated daily educational workshops and public presentations and planned community service projects by coordinating with civic and religious organizations.

Delivered high-quality service in a high-demand dining environment with a focus on efficiency and guest satisfaction. Used upselling strategies to promote featured menu items and increase average check totals.

Earned a Bachelor of Arts in Illustration, with relevant coursework in graphic design, branding, typography, and business-focused studies.

Completed studies in business and marketing.