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Sarah KatesSK
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Sarah Kates

@sarahkates

I coordinate high-volume sales operations, custom orders, and cross-functional projects.

United States
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At Spring USA Manufacturing, I manage end-to-end sales operations and custom project execution from quote to production for more than 100 weekly customers across three brands.

I develop custom pricing, gather vendor data, calculate labor costs, and advise stakeholders on material specifications. I also manage 70–100 daily communications to resolve order, sample, freight, and shipment issues.

I partner with regional managers, national accounts, and sales representatives to distribute leads, coordinate regional sales, and maintain project trackers. I created step-by-step ordering documentation that reduced processing errors and supported consistent execution across product lines.

Previously, I coordinated property research, appraiser assignments, and report tracking at Appraisal Linx. My background also includes campus marketing, recruiting, and branding events at Northwestern Mutual.

Experience

Work history, roles, and key accomplishments

SI
Current

Sales Coordinator

Spring USA Manufacturing, Inc.

Aug 2022 - Present (4 years 2 months)

Managed end-to-end sales operations and custom project execution from quote to production for 100+ weekly customers across three brands using AutoQuotes and Acumatica. Developed custom product pricing and advised stakeholders on material specifications by gathering vendor data and calculating labor costs.

AI

Appraisal Coordinator

Appraisal Linx, Inc.

Jul 2019 - Aug 2022 (3 years 1 month)

Managed property research, appraiser assignments, and report status tracking to ensure efficient, timely delivery for clients, lenders, and homeowners. Trained new staff on appraiser recruitment and order assignment workflows.

Northwestern Mutual logoNM

Marketing and Recruiting Intern

Mar 2018 - Nov 2018 (8 months)

Directed all on-campus marketing and advertising materials while collaborating with the team to launch new campus branding events. Coordinated discussion forums between student groups and faculty and maintained a comprehensive directory of student organizations.

Education

Degrees, certifications, and relevant coursework

PE

Pi Sigma Epsilon - Gamma Epsilon

2017 - 2019

Activities and societies: Vice President of Human Resources

Served as Vice President of Human Resources from March 2018 to April 2019.

DePaul University logoDU

DePaul University

Bachelor of Science, Marketing and Management

2014 - 2019

Grade: Cum Laude

Bachelor of Science in Marketing and Management, graduated Cum Laude.

Tech stack

Software and tools used professionally

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