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Sarah Harris

@sarahharris

Experienced customer service specialist with over a decade of remote support, call center, and data entry expertise.

United States
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What I'm looking for

I'm seeking remote customer service roles that value empathy, clear communication, and operational reliability—where I can apply transcription, call center, and e-commerce experience with flexible scheduling and growth opportunities.

I am a Customer Service Specialist with over a decade of remote work experience delivering exceptional support across transcription, call centers, and e-commerce operations. I consistently achieve high-quality outcomes—typing transcripts at 99% accuracy and maintaining highest-tier performance ratings.

As an owner and former night manager, I manage customer-facing operations, inventory selection and pricing, reservations, billing, and nightly audits while preserving five-star customer reviews through prompt, solution-focused support. I bring strong time-management, multi-tasking, phone support, data entry, active listening, and problem-solving skills to help teams improve customer satisfaction and operational efficiency.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Pima Community College logoPC

Pima Community College

Business Management and Human Resources

2016 - 2020

Studied business management and human resources at Pima Community College from 2016 to 2020.

Monroe Community College logoMC

Monroe Community College

Interior Design

2007 - 2010

Studied interior design at Monroe Community College from 2007 to 2010.

Tech stack

Software and tools used professionally

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