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Sara El HayekSH
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Sara El Hayek

@saraelhayek

I support customers, manage accounting, teach German, and deliver accurate social-service data.

Lebanon
Message

I currently handle accounting and customer service at Al Kamal for General Trading in Tripoli while teaching A1 and A2 German courses at the Lebanese Dialect Institut.

Previously, I worked as a social worker and data-entry professional with LebRelief Council (UNICEF), supporting work from Tripoli and remotely from Germany. My experience also includes customer service at IMUG Institut, sales, shipping-agency administration, and secretarial work.

I'm a native Arabic speaker with good English skills and strong practical experience using Microsoft Office, SoftWave, and Zoom for online teaching.

Experience

Work history, roles, and key accomplishments

AT
Current

Buchhaltung und Kundenservice

Al Kamal for General Trading

Nov 2024 - Present (1 year 10 months)

Handling accounting and customer service duties at a general trading company in Tripoli, Lebanon.

LI
Current

Deutschlehrerin für A1 und A2 Kurse

Lebanese Dialect Institut

Oct 2024 - Present (1 year 11 months)

Teaching German language courses at A1 and A2 levels at an institute in Tripoli, Lebanon.

LU

Sozialarbeiterin und Datenerfassung

LebRelief Council (Unicef)

Mar 2017 - Feb 2022 (4 years 11 months)

Worked as a social worker and data entry specialist for a UNICEF-affiliated council in Tripoli, Lebanon, including remote work from Germany.

IE

Deutschlehrerin für A1 und A2 Kurse

IeGC

Oct 2018 - Oct 2019 (1 year)

Taught German language courses at A1 and A2 levels at a former institute in Tripoli, Lebanon.

GC

Verkauf

GS-Stores, HST Co. (Hamra Shopping and Trading Company)

Nov 2015 - Feb 2017 (1 year 3 months)

Worked in sales at a retail store in Tripoli, Lebanon.

DF

Sekretaerin

Dr. Rami Finge

Jun 2014 - Dec 2014 (6 months)

Provided secretarial support to an orthodontist in Tripoli, Lebanon.

II

Mitarbeiterin im Kundenservice

IMUG Institut

Jun 2009 - Dec 2013 (4 years 6 months)

Worked in customer service at an institute in Hannover, Germany.

NW

Mitarbeiterin im Kassen- und Einlassbereich

NWSG

Nov 2013 - Nov 2013 (0 months)

Worked in cashier and entrance control at NWSG during Agritechnica 2013.

PH

Aushilfskraft im Verkauf

Pimkie und H&M Hannover

Mar 2013 - Oct 2013 (7 months)

Worked as a sales assistant at Pimkie and H&M in Hannover, Germany.

SG

Ausbildung zur Veranstaltungskauffrau

Silver's business travel GmbH

Aug 2011 - Mar 2013 (1 year 7 months)

Started an apprenticeship as an event management clerk but discontinued it.

GK

Aushilfskraft

Galeria Kaufhof

Oct 2008 - Feb 2009 (4 months)

Worked as a temporary assistant at Galeria Kaufhof.

NN

Mitarbeiterin im Kassen- und Einlassbereich

Niedersächsische Wach- und Schließgesellschaft (NWSG)

Oct 2008 - Oct 2008 (0 months)

Worked in cashier and entrance control at NWSG during Euroblech 2008.

Education

Degrees, certifications, and relevant coursework

IR

IGS Roderbruch

Fachhochschulreife (Theoretical Part), General Studies

1995 - 2008

Completed the theoretical part of the Fachhochschulreife at IGS Roderbruch in Hannover.

Tech stack

Software and tools used professionally

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