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SantKant User

@santkantuser

Bilingual customer support agent at Concentrix who helped international users solve technical issues by phone and chat.

Colombia
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At Concentrix, I provided bilingual English–Spanish technical support to international users by phone and chat. I explained technical information clearly to non-specialists and documented cases in corporate systems.

As an independent consulting geologist, I prepared a technical and regulatory feasibility assessment for a private client seeking to formalise a gold operation. By checking official government geodata, I found the properties lay within the Amazon biome reserve and delivered a report, thematic maps, GIS files, and an alternative route.

At Sociedad de Inversión y Comercialización S.A.S. (SOINCO SAS), I coordinated exploration and planning activities, analysed geological and geochemical information, and presented findings to senior management. I also supervised sampling and drilling programmes, maintaining sample traceability and checking compliance with relevant standards.

My other geoscience work includes field research and technical reporting for the Colombian Geological Survey, spatial data and cartographic outputs at Ingecsa S.A.S., and a thesis project with Aris Mining and Universidad Nacional de Colombia. I’ve worked with GIS, R, Python, and specialist geoscience tools, and I’m comfortable documenting processes and verifying information against primary sources.

Experience

Work history, roles, and key accomplishments

PC
Current

Independent Consulting Geologist

Private client, Caquetá

Sep 2026 - Present (1 month)

Prepared a technical and regulatory feasibility assessment for a private client seeking to formalise a gold operation on two rural properties. Checked properties against mining titles and restricted zones using official government geodata and delivered a signed technical report with thematic maps and GIS files.

SS

Exploration and Mining Geologist

Sociedad de Inversión y Comercialización S.A.S. (SOINCO SAS)

May 2026 - Jul 2026 (2 months)

Coordinated technical exploration and planning activities, with responsibility for schedules, deliverables and progress. Analysed geological and geochemical information, produced technical reports, and supervised sampling and drilling programmes with strict sample control.

GS

Geologist

Green Emerald Mining Services

Oct 2025 - Mar 2026 (5 months)

Controlled extraction, custody and delivery processes for high-value material, ensuring transparency, traceability and compliance with delivery deadlines. Coordinated with operational teams and reported results regularly to management.

Colombian Geological Survey (Servicio Geológico Colombiano) logoCC

Exploration Geologist

Colombian Geological Survey (Servicio Geológico Colombiano)

Aug 2024 - Dec 2024 (4 months)

Conducted research and evidence gathering in the field and laboratory within a government programme, following institutional standards and protocols. Produced clear, concise technical reports for technical and institutional audiences and worked with multidisciplinary teams.

IS

Field Geologist

Ingecsa S.A.S.

May 2024 - Aug 2024 (3 months)

Contributed to the Yacopí 3D Seismic Geomorphological Project: collection, processing and verification of spatial data, and production of cartographic outputs. Carried out quality control and verification of information against primary sources, delivering to tight deadlines.

AC

Undergraduate Researcher

Aris Mining / Universidad Nacional de Colombia

Jan 2022 - Dec 2022 (11 months)

Conducted methodological design and analytical laboratory work (electron microprobe, Raman spectrometry, cathodoluminescence, metallography) under a university–industry partnership. Interpreted results, wrote the final report and presented findings to academic audiences and the industry partner.

Education

Degrees, certifications, and relevant coursework

Duke University logoDU

Duke University

Introduction to Probability and Data with R, Data Analysis

2025 - 2025

Introduction to Probability and Data with R.

Universidad de los Andes logoUA

Universidad de los Andes

Academic Exchange

2023 - 2023

Academic exchange during the first semester of 2023.

Universidad Nacional de Colombia logoUC

Universidad Nacional de Colombia

BSc in Geology, Geology

Grade: 4.2/5.0

BSc in Geology, graduated in October 2023 with a GPA of 4.2/5.0. Undergraduate thesis on mineralising hydrothermal events in partnership with Aris Mining.

Universidad del Norte logoUN

Universidad del Norte

Process Automation and Data Analysis in Geosciences, Geosciences

2022 - 2022

Process Automation and Data Analysis in Geosciences, 16 hours.

University of Toronto logoUT

University of Toronto

GIS Certification, GIS

2020 - 2021

GIS Certification, four courses including the capstone.

University of Michigan logoUM

University of Michigan

Programming for Everybody (Python), Programming

2020 - 2020

Programming for Everybody (Python).

Universidad Pedagógica Nacional logoUN

Universidad Pedagógica Nacional

Complete English Programme, English

2011 - 2014

Complete eight-level English programme (Basic I–III, Intermediate I–III, Advanced and Conversational), intensive modality, 640 hours.

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