Sanskruti Ubhad
@sanskrutiubhad
I resolve SAP SD production issues and optimize end-to-end order-to-cash operations.
IndiaWhat I'm looking for
At Konecranes, I provide SAP SD support across global sales operations, resolving enhancement, break/fix, and production issues while managing end-to-end order-to-cash processes.
I've handled 2,000+ SAP SD incidents with 98% SLA compliance, supporting sales orders, deliveries, billing, accounting, IDocs, batch jobs, intercompany sales, third-party orders, and outbound logistics.
I've also led Hypercare and UAT coordination for SAP S/4HANA projects, partnered with business and technical teams, trained users, and supported RPA efforts to reduce manual work.
Experience
Work history, roles, and key accomplishments
Resolved and distributed tickets, provided solutions for enhancements, break/fix issues, and production support. Worked on Order-to-Cash (OTC) process including sales order, delivery, billing, and accounting, ensuring end-to-end process efficiency.
SAP SD SPOC
Worked as SAP SD SPOC during Hypercare phase, providing functional support and resolving post-go-live issues. Involved in daily scrum calls, team assessment, and handling high-priority tickets.
Transition Manager / Hypercare SPOC
Acted as the bridge between implementation team, business users, and SAP support team to ensure smooth transition during project delivery. Served as SAP SD SPOC during Hypercare phase, providing functional support and resolving post-go-live issues.
IT Coordinator
Coordinated SAP S/4HANA User Acceptance Testing (UAT) for Services and SO-PO processes. Tracked daily testing progress, identified issues, and collaborated with implementation team to resolve defects.
Education
Degrees, certifications, and relevant coursework
Bharati Vidyapeeth Deemed University
MBA, Business Administration
Pursued an MBA degree from Bharati Vidyapeeth Deemed University, completing in 2024.
S.G.B. Amravati University
BCA, Computer Applications
Completed a Bachelor of Computer Applications (BCA) from S.G.B. Amravati University in 2022.
SAP
SAP Certified Application Associate, SAP S/4HANA Sales
Earned the SAP Certified Application Associate – SAP S/4HANA Sales 2021 certification.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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