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Sanjana ramesh

@sanjanaramesh

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Well versed in the field of cybersecurity, product knowledge, SaaS products and client engagement.

India

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What I'm looking for

I seek a role that fosters innovation and allows me to leverage my analytical skills in a collaborative environment.

With 2 years of experience in Dell under SaaS technical sales and support

Experience

Work history, roles, and key accomplishments

Current

Specialist 2

Current

Dell Technologies

Aug 2023 - Present (1 year 10 months)

Built cloud architectures for clients transitioning to digital transformation. Created solutions for modern data center architectures for global enterprise clients. Organized client meetings and maintained records of customer interactions. Assisted in developing strategies to enhance customer satisfaction.

Cloud Architecture Project Management Data Analysis Python Analytics Customer Satisfaction Problem Solving Communication

Associate Sales Engineer Analyst

Dell Technologies

Jul 2022 - Aug 2023 (1 year 1 month)

Gained extensive knowledge through Dell certified programs. Assisted in troubleshooting product design issues and participated in team meetings to discuss project progress.

Sales Engineering Troubleshooting Team Collaboration Product Knowledge Communication Data Analysis Customer Feedback Relationship Management Analytical Thinking

Data Specialist Intern

IBCConnect

Apr 2019 - Jul 2019 (3 months)

Created automated reports from large datasets and built custom applications using Python and R. Developed complex SQL queries for data extraction and analysis.

Data Reporting Python R SQL Data Analysis Automation Data Extraction Scripting Problem Solving Communication

Education

Degrees, certifications, and relevant coursework

St. Joseph's University

Masters, Big Data Analytics

2020 - 2022

Grade: 81% or 8.6 CGPA

Created a Real time Face Mask detection system using Python Computer Vision Algorithms developed from Haas Object detection. Built a dashboard that shows the biodiversity in the United States using R programming Language and Shiny. Thesis or Dissertation Title: Detection of Dementia Using MRI images: A Deep Learning approach with an accuracy of 97%. Ranked in Top 10% of class.

Kristu Jayanti College

Bachelor's, Computer Application

2017 - 2020

Activities and societies: Worked on IoT projects as a hobby.

Created the most essential project named Farm safe, a farmer grievance portal using C++, Visual Studio and HTML CSS for design elements. Worked on several projects using C++ and Visual Studio for instance Student Data management system, Staff management systems etc. Created Android applications using Android studio.