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Saniya Dosani

@saniyadosani

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Cybersecurity Analyst specializing in Cloud, DevOps, and Automation.

United States

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What I'm looking for

I seek a dynamic role that fosters growth, innovation, and collaboration in cybersecurity.

As a dedicated Cybersecurity Analyst with a strong foundation in Cloud and DevOps, I have honed my skills in automating processes and enhancing security measures across various platforms. My journey began with a Bachelor of Science in Computer Information Systems, specializing in Cybersecurity from the University of Houston, where I developed a passion for safeguarding digital environments.

In my recent role at PDI Technologies, I successfully migrated core infrastructure to AWS, implemented robust security protocols, and created automation scripts that streamlined operations. My experience extends to leading technical operations at KLP Capital, where I integrated innovative solutions to modernize business practices and enhance revenue. I am committed to continuous learning and staying ahead of emerging threats in the cybersecurity landscape.

Experience

Work history, roles, and key accomplishments

Technical Operations Lead

KLP Capital LLC

Feb 2025 - Present (9 months)

Built and deployed company websites with Git and CI workflows, integrating POS backend and mobile responsiveness. Developed backend dashboards and POS workflows for real-time inventory, sales, and analytics.

Git CI CD

Cloud Operations Analyst & Developer

PDI Technologies

Oct 2023 - Present (2 years 1 month)

Monitored AWS, Linux, and Windows servers using Datadog, building SEV-1 alerts for various attacks and expirations. Participated in on-call incident triage war rooms, conducting root cause analysis and documenting resolutions in post-mortems.

AWS Linux Datadog)PowerShell Postman SQL Jira Confluence Datadog

IT Service Desk Analyst

Dyopath

Jun 2022 - Present (3 years 5 months)

Provided Tier 1–2 support for end-users across Windows and Linux systems in a hybrid enterprise environment. Managed Active Directory accounts, including password resets, group policy assignments, and user provisioning.

Windows Linux Active Directory IT Support

Pharmacy Technician

CVS Pharmacy

Sep 2021 - Present (4 years 2 months)

Handled prescription intake and customer issues while streamlining checkout operations, boosting customer satisfaction scores by 12% and reducing wait times by 18%.

Customer Service Inventory Management Problem Solving

Sales Specialist/Assistant Manager

T-Mobile

Jul 2019 - Present (6 years 4 months)

Advised customers on device and plan selections while troubleshooting technical issues, increasing upgrade conversions by 22% and improving customer retention by 15%.

Sales Customer Advisory Technical Troubleshooting Product Knowledge Customer Retention Team Leadership

Geek Squad Agent

Best Buy

Jul 2018 - Present (7 years 4 months)

Provided in-person and remote support for laptops, desktops, mobile devices, and home networking setups. Diagnosed and resolved hardware and software issues, including slow performance, boot failures, and malware infections.

Data Backup System Restore Customer Support

Salesforce Application Analyst

Sunrun

Troubleshot and resolved issues within internal Salesforce systems used by employee-facing teams. Worked with support tickets to fix broken workflows, incorrect permissions, field mapping errors, and logic conflicts.

Salesforce Workflow Automation Custom Objects System Troubleshooting Documentation

Education

Degrees, certifications, and relevant coursework

University of Houston

Bachelor of Science, Computer Information Systems

Specialized in Cybersecurity, gaining expertise in cloud and DevOps, security infrastructure, and scripting tools. Developed strong competencies in AWS, Azure, Linux, Python, and PowerShell.