At Startek, I maintained operational records and customer information, entering, updating, and verifying data to support daily operations and company procedures.
I also prepared reports and documentation, and supported customers through chat and phone when they had service-related issues.
At Chikara Enterprises Pvt. Ltd., I recorded customer and lead information, conducted outreach, and followed up with prospective clients. I also provided product information and service recommendations.
At Education Path, I maintained student interaction and admission records, answered inquiries, and guided prospective students through academic programs and admission procedures.
