Sangeeta Bose
@sangeetabose
I am an HR leader specializing in employee engagement and training. Also have experience as Strategic Alliance & Partnership Manager
IndiaWhat I'm looking for
I am an HR and operations professional with 9+ years in BPO/ITES, including extensive mortgage and banking operations experience.
Currently I work remotely as a Strategic Alliance & Partnerships Manager at SoftwareHorsepower, where I identify and onboard partners, drive joint go-to-market initiatives, and enable partner success through training and support. I collaborate with sales, marketing and product teams while overseeing contracts, NDAs and compliance.
Previously I led teams in Canadian banking, managing 30+ associates, designing volume reports and dashboards, preparing ISO documentation, and handling client escalations and audits. I have 2+ years in HR operations and have delivered 60+ hours of soft skills and Excel training, creating widely used training materials.
I seek to combine partnerships, HR operations, and learning & development to build scalable programs, mentor teams, and drive measurable business impact.
Experience
Work history, roles, and key accomplishments
SOStrategic Alliance & Partnerships Manager
SoftwareHorsepower
Jan 2024 - Present (1 year 7 months)
Identify and onboard software partners and drive joint go-to-market initiatives while enabling partner success through training, support, and performance tracking since January 2024.
Title Claims Coordinator
Ocwen Financial Solutions
Managed title issues for servicing files and created SOPs for Title Claims to streamline claims filing and support foreclosure processes.
Team Leader (Operations)
iGatePatni Global Solutions
Led operations for 6 years, designing daily/weekly/monthly volume reports and dashboards, managing client escalations, and maintaining ISO documentation to improve service adherence and team performance.
Education
Degrees, certifications, and relevant coursework
Gulbarga University
Master of Business Administration, Human Resources and Marketing
Master of Business Administration in HR and Marketing from Gulbarga University, Bellary, Karnataka, India.
Gulbarga University
Bachelor of Science, PCE
Bachelor of Science (PCE) from Gulbarga University, Bellary, Karnataka, India.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Social media
Job categories
Skills
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