Sandra Oriji
@sandraoriji
Detail-oriented data analyst with expertise in data handling and support.
NigeriaWhat I'm looking for
I am a detail-oriented and highly organized professional with proven experience in data handling, technical documentation, and customer support. My skills include accurate data entry, verification, and management across various systems and tools, ensuring a high level of confidentiality and efficiency. I thrive in fast-paced environments, adeptly multitasking while maintaining attention to detail.
In my recent role as a Technical Support Engineer at Tek Experts, I managed customer data using CRM tools, resolved technical queries, and maintained detailed logs of customer interactions. Previously, I worked as a Data Scientist/Analyst at Data Science Nigeria, where I automated reports and dashboards, reviewed large datasets for quality, and consolidated data for analysis. Currently, I am a Data Scientist in the Quality Department at Tolaram Africa, where I track quality metrics and support process improvement projects.
Experience
Work history, roles, and key accomplishments
Data Scientist - Quality Department
Tolaram Africa
Jan 2025 - Present (6 months)
Entered and tracked quality metrics data from factory reports and customer feedback. Assisted in data extraction and cleansing for process improvement projects. Reviewed reports for completeness and accuracy before submission.
Technical Support Engineer
Tek Experts
Nov 2023 - Jan 2024 (2 months)
Entered and maintained detailed logs of customer interactions and resolutions. Verified customer issues, reviewed input data for completeness, and submitted into internal systems. Managed customer data using CRM tools; ensured accuracy and confidentiality.
Data Scientist / Analyst
Data Science Nigeria (DSN)
Jan 2020 - Oct 2022 (2 years 9 months)
Automated reports and dashboards using Excel and Power BI. Reviewed large datasets for quality, removed duplicates, and corrected inconsistencies. Consolidated and cleaned data from multiple sources for analysis.
Education
Degrees, certifications, and relevant coursework
Michael Okpara University
BSc, Biochemistry
Studied Biochemistry at Michael Okpara University, focusing on the chemical and physical processes of living organisms. Gained foundational knowledge in scientific research and data interpretation.
COCoursera
Certificate, Data Analytics
Completed the Google Data Analytics certification, developing skills in data cleaning, analysis, and visualization using various tools.
UDUdacity
Certificate, Python Programming
Undertook the Python Programming Foundation course, building a solid understanding of Python for data handling and automation.
3S365 Data Science
Certificate, SQL for Data Analysis
Completed the SQL for Data Analysis course, gaining proficiency in querying and manipulating databases for analytical purposes.
COCoursera
Certificate, Data to Insights
Completed the 'From Data to Insights with Google Cloud' course, learning to leverage Google Cloud tools for data processing and analysis.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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