Open to opportunities

Sandra Oriji

@sandraoriji

Message

Detail-oriented data analyst with expertise in data handling and support.

Nigeria

Message

What I'm looking for

I am looking for a role that values accuracy and offers opportunities for growth in data analysis and technical support.

I am a detail-oriented and highly organized professional with proven experience in data handling, technical documentation, and customer support. My skills include accurate data analysis, data entry, verification, and management across various systems and tools, ensuring a high level of confidentiality and efficiency. I thrive in fast-paced environments, adeptly multitasking while maintaining attention to detail.

As a Data Analyst, i am responsible for data management and building analytical reports and dashboard for tracking KPI. As a data analyst, i have a first hand experience of the challenges of integrating data across multiple sources and making it useable for analytics team.

As a Technical Support Engineer (Customer Support) at Tek Experts, I managed customer data using CRM tools, resolved technical queries, and maintained detailed logs of customer interactions.

My skills are in

- Python : for reporting and data automation

- SQL : for relational database management

- Power BI and Excel : for data analysis, reporting and visualization.

- Git and GitHub; for code management and version control

- Data management and governance

Experience

Work history, roles, and key accomplishments

Current

Data Scientist - Quality Department

Current

Tolaram Africa

Jan 2025 - Present (8 months)

Entered and tracked quality metrics data from factory reports and customer feedback. Assisted in data extraction and cleansing for process improvement projects. Reviewed reports for completeness and accuracy before submission.

Data Entry Data Extraction Quality Process Improvement

Technical Support Engineer

Tek Experts

Nov 2023 - Jan 2024 (2 months)

Entered and maintained detailed logs of customer interactions and resolutions. Verified customer issues, reviewed input data for completeness, and submitted into internal systems. Managed customer data using CRM tools; ensured accuracy and confidentiality.

CRM Tools Data Entry Technical Support Customer Service Data Validation

Data Scientist / Analyst

Data Science Nigeria (DSN)

Jan 2020 - Oct 2022 (2 years 9 months)

Automated reports and dashboards using Excel and Power BI. Reviewed large datasets for quality, removed duplicates, and corrected inconsistencies. Consolidated and cleaned data from multiple sources for analysis.

Excel Power BI Data Cleaning Data Consolidation Data Quality Data Analysis

Education

Degrees, certifications, and relevant coursework

Michael Okpara University

BSc, Biochemistry

Studied Biochemistry at Michael Okpara University, focusing on the chemical and physical processes of living organisms. Gained foundational knowledge in scientific research and data interpretation.