Sandhya RAVURU
@sandhyaravuru
Talent Acquisition professional with 7+ years’ end-to-end recruiting and quality analysis experience.
IndiaWhat I'm looking for
I’m an HR and Talent Acquisition professional with 7+ years of experience across recruitment coordination, candidate sourcing, client management, and quality analysis, plus added experience evaluating customer-expert interactions for service quality. I manage end-to-end recruitment lifecycles with a strong focus on candidate experience and structured feedback.
Most recently, as a Quality Content Analyst, I evaluated customer-expert conversations across multiple categories to assess service quality and accuracy against daily resolution targets. I rated expert performance using a defined quality-tag framework (CI, CB, AC, DT, GA, SV) and delivered actionable feedback to support continuous improvement.
Earlier, as an Sr. HR Executive, I served as the first point of contact for candidate and client queries, coordinating interview scheduling, documentation, and pre-joining steps. I also maintained interview trackers, skills databases, and resume databases, while ensuring sensitive applicant data confidentiality and compliance.
Experience
Work history, roles, and key accomplishments
Quality Content Analyst
JASSIDPL
Jun 2020 - Feb 2024 (3 years 8 months)
Evaluated customer-expert conversations across multiple subject categories to assess service quality and accuracy against daily resolution targets. Rated expert performance using a standardized quality-tag framework and provided actionable feedback for continuous improvement.
Sr. HR Executive
Aadya Informatics
Mar 2012 - Feb 2014 (1 year 11 months)
Served as the first point of contact for candidate and client queries, handling issues related to profiles, interview scheduling, and documentation. Managed sensitive applicant data and coordinated the end-to-end recruitment lifecycle from screening through pre-joining.
Sr. HR Executive
Teamz Interface Services
Jul 2009 - Feb 2012 (2 years 7 months)
Acquired and managed clients across multiple industries and led end-to-end recruitment for Non-IT and BPO verticals. Sourced candidates via job portals, internal databases, and referral networks to meet client hiring requirements and maintained client relationships.
HR Executive
Infinite InfoTech
Apr 2007 - Feb 2009 (1 year 10 months)
Managed recruitment lifecycle activities including sourcing, screening, selection, offer, and pre-joining coordination. Coordinated communication between candidates and clients to ensure timely completion of interview formalities.
Education
Degrees, certifications, and relevant coursework
University of Madras
Master of Business Administration, Human Resources
Earned an MBA with a focus on Human Resources from the University of Madras.
Meenakshi College for Women
Bachelor of Arts, Economics
Earned a B.A. in Economics from Meenakshi College for Women in Chennai.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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