At Mantle Solution (Lulu Group), I segment customers into RFM groups to support loyalty enrolment and stickiness, with a focus on reducing inter-purchase time.
At Sigmoid, I co-led a team of 68 analysts migrating 7,500 reports from Cognos to Power BI. I also led SIT and UAT for the reports and managed migration and subscriptions through Power BI Service.
I automated daily and weekly target dashboards with Python, reducing manual reporting time by 40%. I established structured processes and performance frameworks that enabled the team to achieve weekly migration targets.
At LeadSquared, I worked on churn and retention initiatives that reduced customer churn by 8% and increased new customer acquisition by 3%. I also developed adoption and sub-product performance reports, and at Cognizant Technology Solutions I participated in a migration tool’s project development cycle and quality-checked releases.
